"Our client John Arnfield [UTR provided] has been handed a£100 penalty for failing to submit a tax return on time which we would like to appeal. We filed with you a 64 – 8 and an SA1 form on20th January 2014 . Mr Arnfield however has still not been added to a list of clients online and we were not sent a copy of the UTR. Without these we didn't know a tax return had been issued and therefore were unaware that we had to file one. I've attached a copy of the 64 – 8 and SA1 for your kind attention."
"I have considered your appeal against a late filing penalty for the tax year ended5 April 2013 . I do not agree that you have a reasonable excuse because our records show a Notice-to-File was sent to your home address on13 February 2014 . The Notice-to-File advises you of your UTR and the date you need to complete your tax return by."
"We strongly disagree with the penalty charged on the grounds that you did not follow appropriate procedures were you should have informed us of our client's UTR, that it had been issued and that they should have appeared on our online client list sooner so we knew a tax return had been issued. We sent you a letter with the appropriate 64 – 8 and you simply did not inform us of our client's tax return issue until we rang you to complain and by then it was too late."
"From the correspondence your agent has sent I can see that the main reason for your appeal is: 1. Your agent registered to act on behalf of your company by completing a 64 – 8. They did not receive a notification to say that your return was required for completion. When your agent rang HMRC it was too late. I will address this point: 1. A notice to file letter was issued to you on13 February 2014 . A notice to file letter replaces the issue of a tax return. It advises you of your obligations, and that filing a return is necessary. Once you have been issued with a notice to make a tax return, you are required to do so whatever your circumstances may be. The notice clearly states that you are required by law to make a return and neither the notice nor the underlying legislation admits or implies exemptions or exceptions. The Self-assessment places a greater degree of responsibility on customers for their own tax affairs. This includes ensuring that they submit their tax return at the correct time. It is a person's own responsibility to make sure that they meet any deadlines. It was your choice to allow an agent to file your return on your behalf. HMRC does not consider reliance on third party as a reasonable excuse. HMRC contend that the legislation places responsibility for delivery of the completed Self-assessment Return form squarely on your shoulders as the taxpayer. HMRC have to be seen to be consistent in our approach to all customers, particularly to those who comply with the regulations. It was your responsibility to ensure that the regulations were followed. As you have not provided a reasonable excuse for failing to submit your return on time, the penalty for late filing of your return has been correctly charged."
"… where [the taxpayer] relies on any other person to do anything, that is not a reasonable excuse unless [the taxpayer] took reasonable care to avoid the failure…."
"If HMRC think it right because of special circumstances, they may reduce a penalty under any paragraph of this Schedule."
"HMRC have considered special reduction but their view is that there are no special circumstances which would allow us to reduce the penalty."