“MPH operates within the construction industry. It therefore has tax deducted at 20% from all receipts from its sales invoices, this tax is then offset against tax due to HMRC, and this immediately reduces funds received into the company’s cash flow. In earlier years 11/12 and 12/13 MPH was due a repayment from HMRC. However this took more than 9 months to receive, in each of the two years. In year 11/12 a repayment of more than 36K was due, which was only received after providing documentation. The majority of this documentation had already been submitted by other means either by MPH or MPH's customers. Of course, HMRC could not have seen bank statements, so these would have been required and this is accepted. The repayment was eventually received about nine months after the end of tax year 11/12. The repayment was paid directly into our VAT account. In year 12/13, a smaller repayment was due and although it amounted to 5K, it took the intervention of our member of parliament to secure our repayment, this was agreed in December 2013 and we received the repayment into our VAT account in January 2014. For the period of 08/13, the VAT due was in a total of VAT which was outstanding in November 2013, which amounted to over 100K. We negotiated a time to pay agreement. This agreement has been fully adhered to; the VAT has been paid in full, leaving only surcharges outstanding. We had previous time to pay agreements prior to this, but we renegotiated these in November 2013. As the full amount of VAT subject to the time to pay agreement was paid in full, we feel some recognition should be given to the work and commitment to the agreement should be acknowledged. Whilst the argument that insufficiency of funds is not a reasonable excuse for late payment of VAT, surely the fact that VAT due has been paid as agreed should be considered when appealing against surcharges. Also, since the last time to pay agreement was implemented, all VAT returns and payments have been made. MPH Joinery is a young company. In 2011 a director absconded from the company leaving all documentation and the company's finance in chaos. It took a great deal of time, work and heartache to turn the company around and get all relevant documentation and procedures into good order. This impacted on the day to day running of the company for quite some time and whilst it is not an excuse, we feel this could and should be taken into consideration when looking at how the company acted with regard to its obligations to HMRC. Finally in the past 5 years it has been increasingly difficult to borrow money from banks to help businesses, so it was impossible to raise funds to pay VAT from that source. Although the company had funds due to it, it is not possible to control customer’s payments. Although funds are promised they generally do not arrive as expected thus creating a major difficulty for business and resulting in surcharges being imposed. As a new business, we were unable to raise short term loans and thus were penalised through technically no fault of our own. Bank statements for the periods in question will show that it was impossible to pay VAT and keep the business afloat due to funds available at the relevant times. Finally, we would ask you to take in to consideration that due to the action we have taken, we have been able to make the business profitable, doubled turnover, employ 14 people fulltime and supply work for between 12 and 20 sub-contract self-tradesmen and pay all old and current VAT.”