“The late filing penalty was applied as a result of the SA100, which was filed electronically on 25 th January, in some way not reaching the HMRC computer. As we explained in our letter of 11 March we have no explanation for it but it happened to five of our clients which were all filed on the same day but at different times. By chance this filing was overseen by the client - he witnessed the return go to HMRC. I am not clear if it is of any significance but none of these clients would have been liable to tax as their earnings were too low……………. We have had long discussions with the IT help desk but they were unable to see why the returns were lost. Three of the clients concerned have now had their penalties cancelled…….”
“One of the filings was overseen by the client - he witnessed the return go to HMRC and saw that it had been accepted.”
“The online return submitted, which was due by30 January 2013 was received on22 February 2013 . Therefore it was late and a penalty was chargeable. You explained your reasons for not filing on time, but in my view they do not amount to a reasonable excuse. Unfortunately I am unable to comment on how other cases have been dealt with. Each case is considered on its merits. The due filing date for receipt of your online 2012 return was31 January 2013 . HMRC received your completed online return late on22 March 2013 . There was unreasonable delay in filing your 2012 self assessment tax return. HMRC would also not consider reliance on an agent to deal with your affairs as ground of reasonable excuse.”
“The original return was submitted on the 25 th January and gave every indication of having been received by HMRC. The software would have been reloaded before each submission. Generally speaking if there is a problem with software, one closes it down and restarts the programme. Since the software was reloaded five times it is unlikely it gave rise to problems on each occasion.”