“We have taken this course of action on a number of occasions, and thought it was acceptable. It was only in the last customs letter that it was put down as “obvious negligence” by yourselves. Unfortunately, this section of the letter was missed by my colleagues, which is why this carried on. The products have been sent out of the country. I know we were late in filing this, and informing you, but that doesn’t change the fact that we do not owe this money.”