“Times are very tough and adding a surcharge on top is a real burden to the business. Mr Patel did everything in his control to pay the VAT on time but due to some receipts not clearing in time along with the day limit of£10,000 (on Internet banking) there was a delay in paying the VAT. If the VAT had been paid several weeks late Mr Patel would accept your decision, but to penalise someone for being a few days late is too harsh if you imposed a lower surcharge Mr Patel may even consider accepting it but not£3351.27 . Also when Mr Patel spoke to someone when the initial surcharge notice came, one of the officers agreed to waive the penalty when Mr Patel spoke to another officer they reversed the previous officer’s decision and asked for the appeal to be sent in writing”
‘Please remember your VAT returns and any tax due must reach HMRC by the due date. If you expect to have any difficulties contact either your local VAT office, listed under HM Revenue & Customs in the phone book as soon as possible, or the National Advice Service on 0845 010 9000.’