“Was that “ignorance or error” the result of his failure to exercise due care and diligence? Mr Nawbatt cited a number of authorities about that test to me in argument. But I do not consider that the phrase presents any difficulty in this case. The evidence is that Dr Rose was aware at the time of his choices, or at least he would have been aware of them had he read the leaflets he was sent and had he made the reasonable enquiries that those leaflets should have prompted. He chose at that time not to enquire or not to pay. In the context of the current question of protecting his NI record, he chose not to exercise due care and diligence in protecting his contribution record.”
“Exercising due diligence involves the positive step of making enquiries…The Appellant had failed to make any enquiries and therefore had not exercised due care and diligence…If she had never heard of National Insurance I would readily agree that it could not be said that she had failed to exercise due care and diligence if she had made no enquiries about it. However she was not ignorant about the existence of the NI scheme and must have known the basic principle that benefits were in some way related to contributions.”
“Exercising due diligence involves the positive step of making enquiries…The Appellant had failed to make any enquiries and therefore had not exercised due care and diligence… However she was not ignorant about the existence of the NI scheme and must have known the basic principle that benefits were in some way related to contributions.”