“We considered the evidence and contentions around the introduction of the new PAYE penalties. We find that HMRC publicised the late payment penalties for PAYE and NICs extensively both before and after they came into effect. An employer pack including a CD-ROM was mailed to all employers in February 2010, flyers were mailed to employers and factsheets were distributed at face to face events (such as “Employer Talk” and published on the HMRC website. Late payment penalties also featured in issues of Employer Bulletin, on the PAYE pages of the website (and on a podcast), on Businesslink and in published guidance and employer help books... The HMRC log shows that a ‘Late payment warning’ was sent to Dina Foods Ltd in June 2010. The HMRC system does not contain copies of the actual letter sent to an employer but we were shown a copy of the standard letter that would be used. Mr Kaye stated that his client had never received this warning letter, nor the various P101 letters chasing payment of PAYE (copies of which similarly are not on HMRC’s system). We find this non-receipt unlikely, particularly as the company clearly received the penalty notice letter of13 June 2011 and subsequent correspondence. With due respect to Mr Kaye’s vigorous contention, we have heard no explanation of why they seem to have not been received. On the balance of probabilities, we find that the various notices and letter were properly issued by HMRC. We also find that Dina Foods Ltd was contacted regularly by HMRC during the year about late payment of PAYE. Mr Kaye did question the substance of these contacts but we are satisfied that HMRC was in contact with the company about late payment, though we accept that there is no evidence one way or another about penalties being mentioned in the conversations.... We do not consider that the lack of awareness... of the penalty regime is capable of constituting a special circumstance. In any event, having considered the evidence of the information provided by HMRC concerning the introduction of the PAYE and NICs penalties, we are of the view that no reasonable employer, aware generally of its responsibilities to make timely payments of PAYE and NICs amounts due, could fail to have seen and taken note of at least some of the information published and provided by HMRC....”
“ The legislation on PAYE penalties is clear. As we have described, except in the case of special circumstances, the scheme laid down by the statute gives no discretion: the rate of penalty is simply driven by the number of PAYE late payments in the tax year by the employer ... A taxpayer who continues to pay late, so increasing both the amount of tax (and NICs) on which the penalty may be levied and the rate of the penalty, may well complain that his behaviour (and thus the amount of his liability) would have been different had a penalty been levied in respect of a default early in the tax year or at least a warning issued. But on the scheme of penalties that has been laid down, the total would not then have been capable of being ascertained, so the penalty could not at that earlier time have been assessed. The test is whether the scheme is not merely harsh but plainly unfair so that, however effectively that unfairness may assist in achieving the social objective, it simply cannot be permitted. Applying this test, whilst any penalty may be perceived as harsh, we do not consider that the levying of the penalty in this case was plainly unfair. It is in our view clear that the scheme of the legislation as a whole, which seeks to provide both an incentive for taxpayers to comply with their payment obligations, and the consequence of penalties should they fail to do so, cannot be described as wholly devoid of reasonable foundation.”