"Call commenced 1240 hours…Spoke about Officers[sic] visit of previous day. I explained to Mr [Chatwani] that verification was not just a question of saying whether his supplier had a valid VRM but that I would be chasing the chain back to establish if there was a missing trader or hijack in the chain with an ensuing tax loss. I said that because of the previous trades he had done like the ones on offer today there was virtually no doubt that the chains will start with the tax loss and this could seriously affect his entitlement to reclaim IT and as he was an exporter this would be a lot (around£220k ). Mr [Chatwani] mentioned that he had read the budget provisions relating to J & SL [Joint and Several Liability] etc and he saw that they applied to specific trade class goods. I said yes they did but if we could demonstrate that the specific goods he was dealing in on these trades were merely going around in a circle then we might decide that the activity is non-economic. I explained what I understood a taxable supply to be and how a series of transactions even if there was a supply for a consideration might be deemed to be devoid of economic substance, so even if he had all the evidence he thought would make his claim to IT cast-iron, he might still be refused it. He seemed taken aback at this and very confident of his knowledge of the law relating to IT. I drew his attention to the Bond House ruling to illustrate what I meant by devoid of economic substance. I also told him that I knew enough about the chains on the deals already done to be fairly certain that there was evidence of the circularity of goods. I pointed out to Mr [Chatwani] that I thought it odd he troubled himself to read the budget provisions on CPUs and phones when he did not deal in those goods. He said as a long-standing company he would apprise himself of all new tax regulations. I said it was odd that he had read the new rules and then the trade in razor blades had commenced five days after the budget. I asked why he thought the rules might have any bearing on this new trade. He said he didn't think it did. I asked if he had traded in this product to this extent before and he admitted he had not, that it was effectively new to him. I asked about the background to the deals with regard to how he had found a customer and supplier wanting large quantities of the same product at the same time when previously his company did not have a profile for dealing in these goods. I put it to Mr [Chawani] that what had happened was probably that someone had offered him the product out of the blue and then another company had called him asking if he could source the stock. He said that was in fact the case. I said well is that not a little coincidental then and did he not feel that perhaps he had been manoeuvred into the middle of a deal. He agreed. Mr [Chatwani] was very worried about his repayment on the previous deals. He said his normal repayment was around£20k and a lot of his business was outside the scope. I said if you suddenly had a repayment for£220k then it would probably have generated a query anyway and it was better that matters had come to light now. I explained that the issue of his repayment claim could be dealt with by his local office but I would give a report of this conversation to Mr Sanger. Mr [Chatwani] mentioned that he was an accountant and that his company had won the Queen's Award for Exports. He said that in relation to the razor blades deals his brother had set them up. I also mentioned to Mr [Chatwani] that other types of goods might be used such as pregnancy testing kits, batteries etc but that the deals would probably have the same characteristics as the razor blades deals in terms of quantity, value, the manner of approach by supplier and customer etc and it should be relatively straightforward to him to differentiate between that sort of trade and his normal day-to-day trade and that he should continue to verify any deals falling into that category. I said as an exercise I would check back on the goods he was being offered today and established that if a missing trader or hijack was involved. He said he would think about it. 1315 Mr C called back. Said he had decided not to do the deal. I advised him that this was a commercial decision for himself and that C & E would not tell him who to trade with. I reiterated I was more than happy to trace deals back. He said if he considered any further such deals he would call me first. 1425 Call from Mr Phil Hazel of KPMG. He represents Davis & Dann. Discussed the general issue. Discussed issue of return which was submitted last week. Explained it had probably not even been considered yet but that it would probably be referred to the local office for verification." 67. In cross-examination it was put to Mr Young that he had not in fact informed Mr Chatwani during this conversation that any previous transactions had in fact been connected with fraud. Mr Young replied that he had said to Mr Chatwani that, based on what he had seen of his previous trades, he had no doubt that there would be a tax loss in the particular trade that they were talking about. He could not be sure whether he gave any more detail than that. 68. Mr Young's attention was drawn to the portion of his note where Mr Young stated that he put a certain scenario to Mr Chatwani about being contacted by one party and then quickly by another. It was suggested to Mr Young that, because Mr Chatwani was an accountant who did not personally do the deals himself, that he had not put it to Mr Chatwani in those terms and that Mr Chatwani had not agreed. Mr Young replied by noting what he had recorded. However, he noted that on the next page of his note it states that Mr Chatwani's brother dealt with the particular transactions and Mr Young commented that those two things "might seem at odds." 69. In examination in chief, Mr Satish Chatwani stated that during his telephone conversation with Mr Young he had not been told that prior deals carried out by Davis & Dann were connected with fraud. Mr Chatwani referred to the note of the meeting the previous day with Mr Sanger where the note records: "
"I put it to Mr C that what had happened was probably that someone had offered him the product out of the blue and another company had called him asking him if he could source the stock. He said that that was in fact the case." 73. Mr Chatwani denied having made this statement to Mr Young because Mr Chatwani said he had never been involved in doing the deals. He observed that, in the note of the meeting with Mr Sanger, all the questions relating to the deals were put to Mr Tailor because he (Mr Chatwani) knew nothing about those deals. Mr Chatwani was challenged on this in cross-examination and accepted that he had not himself made a note of the conversation. 74. We did not consider that Mr Young informed Mr Chatwani that previous deals undertaken by the Appellant had actually been connected with fraud. It is clear, however, that Mr Young was informing Mr Chatwani that he considered that the deal currently under consideration by Davis & Dann and the previous deals were likely ("virtually no doubt") to trace back to a tax loss and, therefore, be connected with fraud. Mr Young's note draws a comparison between the deal that was then under consideration and the earlier trades in the sentence: "
"Please note that since the date of your visit and our subsequent discussions we have to date not entered into any further large back to back transactions, where the exports are to Europe." 79. That letter dealt with the invoices relating to Gillette razor blades, pregnancy testing kits and fertility monitors. It is plain from this letter that the Appellants were on notice that large back-to-back razor blade deals where the goods were to be exported to Europe called for particular care in respect of MTIC fraud. Platinum XXX card deals in July 2003 80. In July 2003, Davis & Dann entered into back-to-back deals in Platinum XXX cards – cards which gave access to pornographic websites. Davis & Dann exported the cards. These transactions put Davis & Dann in a VAT repayment position. 81. By a letter dated6 November 2003 , HMRC informed Davis & Dann that its deals had been traced back to hijacked VAT registration numbers, with payments being made to third parties. 82. Ms Okolo accepted that HMRC had not written a similar letter to Davis & Dann in respect of the earlier Gillette razor blade deals in May and June 2003. 83. On15 December 2003 , HMRC informed Davis & Dann's agents that the repayment claim would be paid in full on a "without prejudice" basis. The amount of the repayment claim was£234,570 . 84. The Appellants did not trade in Platinum XXX cards after July 2003. Level of repayment claims 85. Ms Okolo exhibited to her witness statement schedules giving details of VAT repayment claims made by Davis & Dann for the period February 2003 to the period October 2006 and for Precis for the periods September 2004 to September 2006. The figures were as follows: VAT period VAT reclaimed (£) Davis & Dann VAT reclaimed (£) Precis February 2003 45,682.32 March 2003 25,348.67 April 2003 14,848.42 May 2003 355,453.52 June 2003 350,587.51 July 2003 263,142.08 August 2003 35,457.71 September 2003 20,509.65 October 2003 48,989.25 November 2003 -5,053.61 December 2003 63,874.41 January 2004 -5,480.53 February 2004 37,635.75 March 2004 34,142.55 April 2004 -54,698.11 May 2004 63,189.20 June 2004 18,991.22 July 2004 23,223.38 August 2004 41,643.31 September 2004 9,605.42 -10,312.15 October 2004 52,482.73 – November 2004 30,029.28 – December 2004 37,720.32 – January 2005 24,362.97 – February 2005 - 23,072.32 – March 2005 21,423.43 – April 2005 16,302.37 – May 2005 43,841.18 – June 2005 92,040.98 – July 2005 15,092.52 – August 2005 23,753.76 – September 2005 13,661.51 – October 2005 54,007.27 – November 2005 30,823.59 – December 2005 15,885.90 – January 2006 13,820.10 7,372.13 February 2006 463,700.76 14,744.26 March 2006 1,052,930.39 7,372.13 April 2006 2,169,781.91* 1,125,262.79* May 2006 -6707.03 1,087,269.44* June 2006 67,589.19 – July 2006 7242.39 12,227.10 August 2006 43,147.60 7,559.24 September 2006 -8,196.09 251.02 October 2006 13,608.63 *Reclaims include amounts subject to these appeals N.b. negative figures indicate amounts owed by trader 86. It will be seen that the Gillette razor blade deals in May and June 2003 and the Platinum XXX card deals in July 2003 and the M3 Power deals in April 2006 put Davis & Dann in an unusually large repayment position. Similarly, the M3 Power deals in April and May 2006 put Precis in a similar unusual repayment position. 87. The large reclaims for Davis & Dann in February and March 2006 also related to Gillette M3 Power razor blade deals where the supplier was Bristol. In February and March 2006, the Appellants bought a total of 8,032,000 M3 Power razor blades (5,020 outer cases) from Bristol. The invoices for the first two transactions were dated9 February 2006 . HMRC made the repayment in respect of February 2006 on a "without prejudice" basis. Ms Okolo stated in cross-examination that HMRC knew there was something wrong with the transactions, but the Department was short of staff and therefore the repayment had been made, but on a " without prejudice" basis. Ms Okolo accepted that, in respect of the February and March 2006 deals, apart from being told that the February repayment was being made without prejudice, the Appellants received no notification from HMRC that those transactions were connected with the fraudulent evasion of VAT. 88. Davis & Dann submitted VAT returns on a monthly basis and did so even before it was acquired by Kanta. Precis initially submitted its VAT returns on a quarterly basis. However, from1 January 2003 , HMRC allowed Precis to submit monthly returns. There was nothing untoward in the fact that, as an established exporter, the Appellants submitted monthly returns and HMRC did not suggest otherwise. Bristol Cash & Carry – the supplier Dealings with Bristol 89. The Appellants received an unsolicited introductory fax from Bristol (Mr Paul Singh) on or around11 January 2006 . Mr Tailor and Mr Rashmi Chatwani accepted that they had never heard of Bristol before. The fax was headed: "
"We are one of the largest independent wholesalers in the South West region. Being independent we offer customers a wide choice of wines, spirits, beers, ciders and soft drinks. We also offer wholesale to wholesale trading at high volumes with excellent pricing and logistics to suit your company's requirement. As a truly composite drinks wholesale operation, Bristol Cash and Carry offers a total product portfolio of over 900 different products. The business is particularly strong in the categories of beers, wine, spirits and soft drinks. Given the strengths and scale of Bristol Cash and Carry it is able to offer a strong portfolio of products and brands available from any wholesale operation. The quality of the products and brands available stretches across all drinks categories from wine, spirits and beers to soft drinks and bottled water." 90. The fax continued by emphasising Bristol's "exceptional infrastructure" and its competitive pricing. It concluded by stating: "
"Report printed:16 February 2006 " and "05.05.06:19/01/2006 ."
"Dear Mr Singh Further to your fax and various telephone conversations, thank you for taking the trouble to speak to me. I would advise you that Davis & Dann Limited is a Trading and Distribution Company, based in the UK, with distribution within the UK and various markets overseas. Its strength is being able to identify export lines for our export and prospective clients and being able to source and supply those products at competitive prices. With this in mind, we are always searching for new suppliers and would advise you that at present, we do deal in a number of soft drinks, including brands such as, Coca-Cola, Pepsi and Red Bull, and in the past, we have sourced and supplied wines and spirits to our customers as well. We would be delighted to receive your offers and, with this in mind, I enclose a completed Trading Application Form, which gives full details, and I look forward to your confirmation that all is in order. At present, we are looking to source Red Bull for one of our export clients and can purchase large quantities immediately. Please do contact us, if you have any availability. I look forward to hearing from you. Kind regards Rakesh Tailor General Manager" 98. It is clear that at the date of this fax the discussions between the parties concerned drinks rather than razor blades. Mr Tailor in cross-examination doubted whether there had been a serious conversation about razor blades by23 January 2006 . The date is important because the first contact from CEMSA was on27 January 2006 . 99. Mr Tailor visited Bristol's premises on or around31 January 2006 . He was given a guided tour of the premises he observed that Bristol's warehouse contained a large amount of stock and that there was significant commercial activity taking place. He observed staff picking orders (that is, selecting products from the warehouse against customer orders) and despatching consignments. His evidence was that he was left in no doubt that, even if Bristol had only recently started trading, it was a bona fide enterprise. 100. Mr Tailor also discussed with Mr Singh the respective businesses of Davis & Dann and Precis, and Bristol. From this discussion he was satisfied that Bristol was a company that was looking to develop its business by creating new long-term relationships with purchases of certain products, including toiletries. Mr Tailor did not, however, ask Mr Singh how long Bristol had been in business. 101. Mr Tailor informed Mr Singh of terms on which the Appellants would be willing to do business with new suppliers. For example, the Appellants would only pay for goods once they had received them into their possession. He informed Mr Singh that Davis & Dann was a well-established business and invited Mr Singh to perform any checks (e.g. credit checks) that he thought necessary. Mr Tailor said that he formed the view that Bristol was a credible business partner and that they shared a desire to find opportunities to develop a business relationship. 102. During the visit, Mr Tailor discussed with Mr Singh the type of goods in which Davis & Dann was interested. Potential synergies were noted in respect of toiletries. In particular, Mr Singh mentioned Gillette products and Mr Tailor indicated that the Appellants would always be interested in those products. Mr Tailor did not, however, test Mr Singh to see whether he had any particular expertise in relation to Gillette products. 103. Shortly after this meeting the Appellants received Bristol's first offer of Gillette razor blades. The offer was for goods located at the premises of a freight forwarder named 1st Freight. 104. Mr Tailor, on receiving this offer, checked Gillette's standard price list (to which Davis & Dann had access because it held a direct account with Gillette). He also telephoned various wholesalers and traders. He came to the conclusion, in the light of the then current market price, that Bristol's price was too high. Mr Tailor wrote to Mr Singh explaining that his price was too high and Mr Singh subsequently replied with a revised offer. Ultimately, the price was about£4.38 per unit. In Mr Tailor's view this compared favourably with the net list price of£4.81 , representing a reasonable discount of approximately 9%, which Mr Tailor considered not unusual in the grey market. 105. Mr Tailor asked Mr Singh how he had got hold of these Gillette razor blades. He said that he had connections which meant that he was able to get hold of these razor blades. 106. Mr Tailor discussed the offer with Mr Rashmi Chatwani. It was decided to offer the stock to four different customers, including CEMSA. The customers were all in Europe: one was in Belgium, another in Switzerland and another in the UK. The UK customer said that it had sufficient stock, but asked for time to see if it could sell it on. Swiss customer said he had no interest. And the Belgian customer asked for more information and said they would get back to the Appellants in due course, but were very interested. Mr Tailor explained that the offer would be "first come first served"
"DECLARATION These goods are supplied to you at the current market price and we are not selling to you at a lower price than we purchased from our supplier (s) and if for any reason we do sell at a price lower than our purchase price it is because of market conditions. The goods specified on the above invoice number have been subject to examination by us (or our agents) and we are satisfied that these goods exist and are as per our description on the invoice. We have not entered into any third-party payments with our supplier. We have no grounds to suspect that the relevant VAT on these goods has not been paid by our supplier. We confirm that the relevant VAT will be declared on our sale to you. We confirm that we have carried out reasonable due diligence checks on our supply of the goods mentioned in the invoices above and have conducted further enquiries into the background of our supplier and are satisfied that these checks constitute reasonable enquiries as required by Section 77A VAT act [sic] 1994 and in accordance with the consultation document provided by HM Customs dated April 2003. I certify that I am authorised to sign this declaration on behalf of the company and to the best of my knowledge the information provided is true and complete." 115. The document was signed by Mr Singh on behalf of Bristol. 116.Section 77A VAT Act 1994 dealt with the circumstances in which a trader could be held to be joint and severally liable where the trader knew or had reasonable grounds to suspect that VAT may have gone unpaid in the supply chain. The provision related to telephone/telecommunications equipment and computer equipment. 117. Mr Benson submitted that the requirement that Bristol gives such a declaration demonstrated that the Appellants suspected that their transactions were connected with fraud or, at the very least, suspected that their transactions might be connected with fraud. Mr Benson noted thatSection 77A VAT Act 1994 applied only to mobile telephones and computer components and not to razor blades. 118. Mr Satish Chatwani's evidence was that the declaration was used on the advice of their advisers, KPMG. Mr Chatwani acknowledged thatSection 77A VAT Act 1994 did not apply to razor blades but noted that MTIC fraud had spread to other commodities. He described the use of the declaration as "belt and braces"
"Mr Rashmi Chatwani: It [i.e. Gillette business] was only discussed in the beginning of 2006 when I mentioned to him that we were going to get some large – a number of cases from a distributor here in England on the M3 Powers, and I just wanted to make sure that – but whether he was aware of anything, and he mentioned to me at that stage that there are goods which he will probably be able to get hold of because a lot of the distributors during that period will probably start selling the M3 Powers because – Mr Benson: Where is this in his statement? Mr Scorey: This is in chief. The statement is from December 2007. Mr Benson: Right. Mr Scorey: The Crown has had two goes at witness statements and there's been a complaint before about evidence in chief. Mr Benson: Fine, you can go ahead. Mr Scorey: I'm going to ask the witness in a moment why it's not in his statement and he can explain to the Tribunal why. If you could please carry on, Mr Chatwani. Mr Chatwani: Yes, and at the time we had a general discussion about the M3 Powers and he confirmed to me that: yes, there could be a possibility that you might get – you're probably going to be able to get the goods as a lot of distributors were going to start selling those goods as Fusion [a new Gillette razor blade] was coming onto the scene. At that stage I was not doing any Gillette business with him, because a lot of the goods which he had, I did not have a Gillette market for those goods at that time, because I could not bring those goods into Europe because of the trademark infringement. I cannot bring the goods from Far East into the European market because of strict trademark laws. So we subsequently discussed about it, whether we could actually do some business, and I then created the market in the United States, and the goods were accepted by my US customers and we subsequently started dealing in 2007. ….. Mr Scorey: Could you explain to the Tribunal why this evidence was not in your initial statement backing December 2007? Mr Chatwani: Well, because anything I have discussed with my distributor, I've assured him that this is information which will be treated very confidentially. He asked me to assure him that even any of the goods which we buy from him at to be treated in the strictest of confidence. I had not filed any evidence apart from a schedule that we were selling some of the goods. We had never mentioned the territory. This is the first time in the last two weeks that we had decided to give evidence to Customs on the invoices, and therefore I decided this was the time to mention that." 167. Ms Jones was cross examined about the Worldwide Sales Schedule. Mr Scorey asked her to explain the fluctuation in sales over the year. He drew attention to the figures for North America which dipped from 5.7 million in January 2006 to 3.8 million in April. Ms Jones explained that this was because Gillette had launched Fusion in America in January 2006. She said that this would have "cannibalised" more from the M3 Power business than any other business because M3 Power was also a premium product. Mr Scorey asked: "
"Mr Scorey: You talk about the attitude of the manufacturers. It's been suggested that you should have contacted Proctor & Gamble directly to obtain some comfort about the volume of these goods or, alternatively, to ask whether they would match the price. What's your reaction to that? Mr Tailor: I think – well, you heard Victoria Jones say yesterday that they don't match the price, they won't match the price level; and I think number 2, if you are in the grey market, the minute you speak to a manufacturer saying: I've been offered some goods on the grey market; the first thing they're going to ask you is: where did you get them from and who is it part [sic] – they actually don't want the grey market on their doorstep. And I don't know of any general grey market trader who has ever phoned up a manufacturer to say: oh, can you help us,please, we're trying to buy your goods on the parallel market. I know that Victoria Jones said yesterday that she gets phone calls, but I believe that is in her trade sector. That is from the trade sector she deals with, i.e. multinational retailers and national retailers who have grey market divisions themselves. She's not wrong to say – I'm sure they have phoned her to say: we have been offered these goods; but that's not something that happens in the independent sector." 174. Mr Tailor also referred to the large shipment of approximately 170 containers of Huggies nappies (manufactured by Kimberly-Clark), referred to earlier, which had been purchased by the Appellants on the grey market and sold into the US market. The shipment had been intercepted by US Customs to verify the contents of the containers. The US Customs officials recognised that the Appellants would not wish them to speak to Kimberly-Clark because they knew that the products were being dealt with on the grey market. 175. Mr Rashmi Chatwani also gave evidence that it was an "unwritten rule" in the grey market that one did not discuss one's business with manufacturers. 176. Mr Tailor accepted in cross examination that he did not know and had not attempted to ascertain the size of the M3 Power razor blade market. 177. Mr Tailor explained that it was not unusual for the Appellants to undertake large deals with new players in the market with whom the Appellants had not traded before. World Cup promotion of M3 Power razor blades 178. Ms Jones referred to a promotion organised by Procter & Gamble in respect of M3 Power razor blades in 2006. The promotion gave customers the chance to win tickets for the 2006 football World Cup. Miss Jones could not confirm the exact date on which promotional packs stopped being produced but did confirm that Proctor & Gamble tried to forecast appropriately to limit the number of "expired" packs in the distribution chain. If grey market traders held promotional packs which had passed the expiry date for the competition, it would not be possible for them to repackage the goods – this could only be done in-house by Proctor & Gamble for health and safety reasons. 179. Ms Jones was asked in cross-examination whether, if a trader had a large stock of special World Cup promotional packs and the World Cup was approaching, they may want to dispose of the promotional packs quickly. Ms Jones said that she had seen time expired packs, but Proctor & Gamble tried to forecast appropriately so this did not happen. 180. Mr Tailor's evidence was that when he inspected the first consignment of M3 Power razor blades at the warehouse of 1st Freight, he noticed that some of the boxes containing packs of eight razor blades were World Cup promotional packs and some were not. EAN codes and batch numbers 181. One of the most confusing parts of this appeal related to the assertions about EAN codes and batch numbers. 182. Mr Benson had initially argued that the alleged failure to record EAN codes represented a failure by the Appellants to exercise reasonable care to avoid being involved in carousel fraud (i.e. a version of MTIC fraud where the goods effectively go round in a circle and are used several times by MTIC traders). There was no allegation pleaded in these appeals that carousel fraud was present, although at times Mr Benson appeared to come close to making that allegation (or at least that the quantity of M3 Power razor blades in the disputed deals was so enormous that carousel fraud could be inferred). 183. As the hearing progressed, HMRC accepted that EAN codes were of no significance in this context. They were not like IMEI numbers, in relation to mobile telephones, unique reference numbers for each particular product. EAN codes were, in essence, bar codes which identified generic products and were the same whenever the product may have been manufactured. Thus, an EAN code would have been no assistance to the Appellants in determining whether the razor blades that they were acquiring were ones in which they had already dealt. Instead, the code was more likely to be relevant to Proctor & Gamble in recording electronic point of sales information. 184. In her evidence (in re-examination) Ms Jones suggested that each outer box of razor blades bore a unique batch number. She also stated that batch numbers were used for the benefit of Proctor & Gamble rather than for traders themselves. 185. The following day, in examination in chief, Mr Tailor produced various boxes of Gillette razors where the batch numbers were the same, although the time stamp was different. In other words, the batch numbers were not unique to each outer box, although the time stamp together with the batch number could, perhaps, be a unique number depending on quickly boxes were produced. There was no evidence that it was standard industry practice for traders to record batch numbers. 186. We did not consider that HMRC had established its case that batch numbers were unique reference numbers in the same way as IMEI numbers in the case of mobile telephones. In addition, it seemed to us that it would have been open to HMRC at any time before the hearing to have thoroughly investigated the issue of batch numbers. Its failure to do so and the ambiguities in the evidence arising in the course of the hearing seemed to us most unsatisfactory and was unfair to the Appellants. In the circumstances, we did not consider it fair or just that HMRC should be allowed to advance, "on the hoof" so to speak, a case based on batch numbers and we upheld Mr Scorey's objection to HMRC's belated and unpleaded attempt to allege that the Appellants should have recorded batch numbers. GR Distributions and FAF International SRL 187. Once the Appellants had sold goods to CEMSA (a company based in Spain) the goods were, on CEMSA’s instructions, in each case shipped to GR Distributions in France. GR Distributions were registered as "