“it is standard customs response to advise the importer is responsible to ensure the correct duty is paid but you may have grounds to appeal based on … the tariff suspension appears to be left open much longer than necessary, it continued to be claimed as there was no reason at a time to believe this was invalid and the EC regulation does not appear to be common knowledge to the agents and those in the trade, if customs was aware of this before those entries were made why was the suspension not removed from CHIEF … earlier?” (4) They say they were compliant with the law and relied on competent advisors. Their letter of19 January 2011 states: “… at this time we were an SME and as such we employed and relied upon expertise of clearing agents. All of our paperwork from the clearing agents off the CHIEF system states nil duty…” 13(5) The Appellants say that they relied on the information provided by the CHIEF system to verify whether duty was payable, CHIEF advised that nil duty was payable. If CHIEF has indicated there was a duty liability then the reduced 7 Euro/1000kg rate would have been applicable. 14. The Appellant provided no witnesses, expert evidence, documentary evidence or case law to support their position. The Respondents’ Argument 15. The Respondents make the following submissions: (1) The Appellant is responsible for ensuring that the information provided on the relevant customs declarations is correct and that all obligations have been complied with as required by Article 199 Commission Regulation (EC) 2454/93. The Goods were wrongly declared because they did not qualify under the transitional provisions. (2) It is the duty of the Appellant to input the correct code. It is accepted that the CHIEF system was left open, which allowed a suspension code “B” to be entered. However, this would not provide a defence in the circumstances. The goods did not qualify for transitional relief if they started their journey after the23 October 2008 . (3) All persons are deemed to be aware of changes in the law and the rate of duty where these are published in the official EC Journal. A person is not able to sustain the defence of error where they are aware (or taken to be aware) of changes to customs duties. (4) The importer is responsible for paying the duties and for providing the correct documentation. This primary obligation rests with the importer and not the agent. This position should be reflected in the contractual relationship between the importer and the agents and should ensure that any negligence by the agents would be covered by a contract indemnity. Tribunal Powers 16.Section 14(2) of the Finance Act 1994 provides an appeal for reviewing a decision to impose customs duty or the amount of duty. This allows a taxpayer to challenge a Commissioner’s decision. A person affected by a decision of the Commissioners may require a review in accordance with Section 14 and 20. Once the review has taken place, the decision of the Commissioners may either be confirmed, withdrawn or varied and appropriate consequential steps taken. The Tribunal’s jurisdiction is conferred by Section 16 Act 1994. Section 16(1) requires any appeal to be brought within a period of 30 days from the date of the decision. That has been done. The powers of the Tribunal are contained in Section 15(5). The relevant parts of that section provide as follows: “In relation to other decisions, the powers of an appeal Tribunal on an appeal under this section shall also include power to squash or vary any decision and power to substitute their own decision for any decision squashed on appeal”. 17. The burden of proof is addressed inSection 16(6) Finance Act 1994 , which provides as follows:- “On an appeal under this section the burden of proof as to – shall lie upon the Commissioners; but it shall otherwise be for the Appellant to show that the grounds on which any such an appeal is brought have been established”. 18. Accordingly, the burden is on the Appellant to satisfy the Tribunal to exercise its powers under Section 16(5) to squash, vary or substitute the commissioners’ decision. Discussion 19. The first question which must be asked is who is responsible for making the payment of the customs duties? Are the Appellants responsible? The Appellant had no formal contract to engage the services of Global, who acted for the Appellants over several years. The relationship between the parties was based on trust, understanding and an informal business relationship. The Appellants employed Global in good faith to act as their agent and the declarations listed in the C18 form were submitted by them on the Appellant’s behalf. 20. Article 5 Counsel Regulation, (EC) 2913/92 state that a representative may be appointed to act on behalf of a party. The representation may be a direct or indirect representative. If direct, the representative shall act “in the name or on behalf of and on behalf of another person”