“honest attempt to file documents online was made on12 April 2010 but omission of suffix “P” resulted in transmission failing. Further transmission resulted in message “submission already received for this employer” and assumption was made that the first submission had been successful (it transpired that the message related to the company holding the reference 072/R217 as opposed to the Appellant’s reference 072/R217P). No further communication was received by the Pension Fund Administrator until14 December 2010 which prompted appeal to be lodged.”