“The penalty charged are for the tax year April 2008 which were originally appealed on19 July 2009 ...Also around the similar time an appeal was submitted for the 2009 tax year...also enclosed is my correspondence dated13 April 2011 regarding relevant 64-8’s being in place and my finding that this was not showing on HMRC’s systems and had to be reactivated by online services causing some correspondence to be returned with no action being taken. There seem to be a lot of conflicting issues with this matter mainly on the side of online services which I believe need investigating and the whole issue of these penalties quashed.”