“Furthermore, you checked box 2 on your tax return and therefore did not request that your tax be collected through your tax code.”
“TP to Call Back – Mr Nightingale (TP) to cb by05/02/2010 . Mr Nightingale will cb. Will cb to discuss TTP arrngmnt. WLAI.”
“when checking the change of code by phone, I discovered that I was mistaken or misled by the online SA system. As the amount was around£2,000 , I enquired about spreading the sum over a longer period.”
“At this point I was re-directed to another department, only to discover later that further interest would accrue. Therefore I made provision to pay the whole amount electronically, but the delay caused by the original mis-information and further phone calls resulted in the payment being received 2 days late. I think it extremely unreasonable and unfair that I am penalised in these circumstances.”
“In mid-February 2010, I received a Notification of Coding. It did not show the amount to be collected from the SA, so I called the relevant office to see if another coding would be sent. At this point, I discovered that the outstanding amount would not be collected through my coding. I made several calls to other departments in an attempt to arrange payment by instalments, but this became too difficult with contradictory information received from the departments involved and I elected to pay the whole amount by direct transfer.”