"When he set up the business, he sought advice from the Inland Revenue and Customs & Excise. He was apparently advised by Customs, through a meeting with Customs Officers, and through correspondence, that he had to be registered for VAT. At no time was the VAT registration limit explained to him or the fact that as the drivers operate on a self-employed basis he should not include their fares in his overall turnover, just the amount they pay for circuit fees, radio etc. Having been advised by Customs & Excise that he must register for VAT, he did so, although it always seemed to him that this could not be correct, given the level of his income. Over the period of the next seven years, Mr Lancaster prepared his VAT returns on the basis of the instructions he had been given by Customs & Excise, including as income only fees he had charged VAT on, i.e. contract work, and claiming VAT on all relevant business expenses. As a result, he had repayments showing on all VAT returns. This he did not query because at the time he registered it was indicated to him by the Customs Officer that this could well be the case – that it was in his interest to register for VAT and he prepared his returns in accordance with instructions received. We understand that in December 2005, the London VAT district undertook a survey on minicab companies in general. Airport Cars received the survey. Mr Lancaster tried on several occasions to contact somebody at Customs & Excise for advice regarding the answers required on the survey and spent approximately three months trying to contact a specific Customs officer, leaving many messages for her to contact him. She never replied. All that happened was that in May 2006, an assessment was raised on Mr Lancaster in the sum of almost£82,000 . Mr Lancaster then received a visit from a local Customs Officer, who started to review his papers. Following on from that visit and our involvement in this case, Mr Lancaster has now sought to de-register from VAT. However, it is clear that for the period of three years, up until the time Customs & Excise contacted him for a visit, he has accrued unpaid VAT in excess of£14,000 . This case is totally unacceptable. At no time did Mr Lancaster receive the correct advice regarding whether or not he should register for VAT and if he was registered for VAT precisely what income he had to account for VAT on. Despite there being repayments due to him per his VAT returns over many years, he did not receive a visit to check he was operating VAT correctly and he now finds himself in an almost impossible position with regard to VAT arrears through no fault of his own. Would you please consider this case. We would ask that Customs & Excise exercise their discretion to reduce the amount of VAT Mr Lancaster owes – although he does not dispute the actual amount, it arose at a time when he should not have been VAT registered. We would suggest that Customs & Excise merely seek to recoup the VAT refunded to him over the last three years and not the amount now showing as due…"
"As agreed, difference between turnover as per annual accounts and declared outputs x7/47 as follows : Year 03/04£4812 (the VAT quarter 06/03 is now outside the three year limit so only ¾ of this year counted =£3609 ) Year 04/05£4708 Year 05/06£5075 Total£13392 output tax. Agreed to make adjustments in the most recent period therefore 03/06 (£845.16 input tax) is a payment due of£12546.84 ."
"In response to this query, VAT is a self-assessed tax and as such it is the responsibility of the VAT registered person to ensure that their VAT returns are accurate and correct. However, HMRC does offer support and guidance for registered entities, in the form of VAT Public Notices, the National Advice Service, the Written Enquiries Team, the HMRC website and other publicised information. I would also like to confirm that HMRC does not have a responsibility to visit every VAT registered entity."
"Due to the misinformation and misleading information given to me, plus misdirection by the VAT office monies were not collected by myself. Only monies due on invoices raised were collected and paid to Customs and Excise. Please refer to attached correspondence copies. If I did not collect it how can I pay it ?"
"The appeal was lodged against the assessments of the 12 th July 2006 (£13,332.07 ) and 29 th September 2006 (£1,867.99 ). The appeal was also against the retention of monies held by HMRC for tax returns January 2006, April 2006 and July 2006"
"The Respondents are to supply a calculation of how the two assessments under appeal are arrived at including the information given to the tribunal at the hearing today by the witness Officer Matthew John Leatt within 14 days from the date of release of this direction. In the event of the Appellant disputing the Respondents' calculation he is to produce his own calculation within 14 days after the delivery by the Respondents of their figures."
"The turnover figures are from Mr Lancaster's income figures as submitted for his personal tax returns … The calculations are as follows : Year 2003/2004 (tax year to05/04/2004 ) income£33160 Less declared outputs + output tax for periods 06/03. 09/03. 12/03 and 03/04 of£981.48 =£32178 VAT inclusive figure (gross) therefore VAT due calculated as 7/47ths (the VAT fraction) =£4,792 VAT Period 06/03 was outside the three year limit so used ¾ of this figure as being for the remaining three periods,£3,594 Matthew Leatt originally used a figure of£3,609 so there is a small difference of£15 . Year 2004/2005 (tax year to05/04/2005 ) income£32,810 Less declared outputs +output tax for periods 06/04, 09/04. 12/04 and 03/05 of£1411.34 =£31,398 VAT inclusive figure (gross) therefore VAT due calculated as 7/47 th (the VAT fraction) =£4,676 VAT Again Matthew Leatt originally used a figure of£4708 so there is a small difference of£32 . Year 2005/2006 (tax year to05/04/2006 ) income£36,276 Less declared outputs + output tax for periods 06/05, 09/05, 12/05 and 03/06 of£1,077.15 =£35,198 VAT inclusive figure (gross) therefore VAT due calculated as 7/47ths (the VAT fraction) =£5,242 VAT Matthew Leatt originally used a figure of£5,075 VAT so there is a difference the other way of£167 . Overall the additional VAT due was understated by£120 . 09/03£1203 12/03£1203 03/04£1203 06/04£1177 09/04£1177 12/04£1177 03/05£1177 06/05£1268 09/05£1269 12/05£1269 03/06£1269 Total£13392 Total underdeclared VAT as Per original calculation£13,392 which is the figure Matthew Leatt used to amend box 3 of Mr Lancaster's 03/06 return. Less£845.16 input tax made the return, a payment due of£12,546.84 . The VAT periods are not coterminous with the financial years so this is a degree of margin for error involved, however they only differ by a few days, i.e. the difference between the VAT period ending on 31 st March and the financial year ending on 5 th April. This is a "best judgment" assessment based on the only information available i.e. Mr Lancaster's own income figures."
" The Appellant is to consider whether his Accountant Miss Linda James should give evidence at the next hearing and, if so, she shall serve at the London Tribunal Centre her statement in writing containing the evidence proposed to be given within 21 days after the date of release of this direction."
"With regard to the VAT position, I understand you were registered for VAT from1 October 1999 . You became a client of this firm in October 2005. In the years between 1999 and 2006, you had completed VAT returns without accounting for VAT on the full turnover of the Airport Cars business. The problem was identified during a VAT control visit to your offices and in July 2006, we met with Mr Leatt, an officer of HM Revenue and Customs, at our offices, in order to discuss the discrepancies. During that meeting, it was agreed that you, as a registered trader, had to account for VAT on all you own driving income, all account customers billed from Airport Cars and the circuit fees and any other charges you collect from the other drivers. The total of these items is your business turnover, We also agreed at that meeting that the turnover of the business was below the VAT registration level, and that as you had difficulty in understanding the VAT liabilities/computations, you should register for VAT. We estimated, at that time that your turnover for the next twelve months would be£45,000 and that figure was reported on the VAT7 Application for de-registration, submitted to the VAT7 National Registration Service in Newry on11 July 2006 . A copy of the VAT7 is attached, together with a copy of our letter sending the form to HM Revenue and Customs. I understand that later in 2006, you met Mr Leatt again, without my being asked to attend the meeting when Mr Leatt advised you that you should not de-register for VAT. I am not aware of the discussions that took place at that meeting, but you took that advice and from then on you have dealt with the queries regarding your VAT directly with the Central London VAT Office and the VAT Tribunal, occasionally copying us in on correspondence. The accounts for Airport Cars for the year to31 March 2006 , which included in your turnover your driving income, contributions from the drivers towards overheads of the radios, office staff, and account customers' bills total£36,276 . It would seem, therefore, that the estimate on the VAT7 of£45,000 was reasonable."
"A person is a taxable person for the purposes of this Act while he is, or is required to be, registered under this Act."
" 1.2 What is liable to VAT ? The fares you charge to your passengers for taxi or private hire journeys are liable to VAT at the standard rate … Other sources of income liable to VAT may include … ... Charges for supplying … radios to drivers … … 3 . Businesses which engage drivers 3.1 What type of business does this cover ? This includes all businesses, whether they are a sole proprietorship, partnership or limited company, which either : ... employ staff to drive taxies or private hire cars or ... take on self-employed drivers to work under a contract for services 3.2 Accounting for VAT If you run a business of this kind, then unless you are acting as an agent for any of the drivers for some, or all, of the work they do (see paragraph 3.3) you are a principal in making the supply of transport to the customer. In working out the value of your supply, you should remember that this must include : … ... any fares you (as sole proprietor, director or partner) receive if you drive for the firm … … 3.3 Agent or principal ? As a taxi or private hire car business you may perform two different types of work. These are : ... cash work, where individual customers pay cash to the driver on completion of the journey and ... account work, where regular customers, particularly companies and institutions, are allowed to settle their bill periodically. If all drivers are employees you are a principal and you must follow paragraph 3.2 when accounting for VAT. However, if your drivers are self-employed, you may, depending on the agreements you have with them, be acting as their agent for cash work in some cases for account work as well. … 3.6 Agent for cash work and principal for account work You may, depending again on the terms of any actual written or oral contract between you and the drivers and the actual working practices of your business, be acting as agent for the drivers for the cash work they perform, and as a principal for the work done for account customers. However, if you are to account for VAT on this basis you must be able to satisfy us that : ... the arrangements are reflected in the terms agreed with your drivers and ... there is a genuine difference in the operation of the cash and account sides of your business. 3.7 Accounting for VAT on the agency services If you operate as an agent for cash work and a principal for account work, you must still account for VAT at the standard rate on the full charge to the drivers for the rental of … radios or other services you supply to them. This applies even if you : ... offset the charge when calculating the rate due to the drivers for account work they perform for you or ... deduct it before paying then for account journeys."
"The Tribunal … should restrict itself, on the hearing of an appeal to deciding whether the taxpayer company has established the decision arrived at by the commissioners was unreasonable, or … whether the decision had been arrived at by taking into account matters which are not relevant or by ignoring matters which are relevant."
"…As you know the tax returns you did for years 03/04, 04/05 and 05/06, were for a turnover of£33,160 ,£32,810 and£36,276 respectfully, these are well documented. This as we know was not my "income" it was turnover, so, for my own piece of mind I contacted the Tax Return section of H.M.R.C, they informed me my turnover should include drivers commissions, sales, invoices and personal earnings, I pointed out that commissions would only represented approx 20% of turnover they then confirmed that the figure entered under the section on the Tax Return "business income/sales" should be total amount of sales, e.g. every job undertaken for or on behalf of the business known as Mark Lancaster trading as Airport cars, this is the true turnover and my income would be a percentage or proportion of that. Putting anything less than the true turnover would be incorrect and liable to penalties. So as far as the Tax Return section of H.M.R.C. are concerned, my returns were correctly completed, but then, you were fully aware of that. On the other hand Mr Leatt is convinced that the turnover figures are in fact my income and believing that based his assessments on that inaccuracy. I wish I was earning£33,000 a year six years ago and£50,000 now, I certainly would not be working 100 hours a week …" 82. Mr Lancaster attached to his letter to Miss James of18 May 2009 account figures for the years 2006/2007, 2007/2008 and 2008/2009. He inserted figures for earnings of other drivers purporting to imply that they were included in the gross turnover. 83. At the hearing and in all the extensive correspondence and documentation produced to the tribunal there has not been one shred of real evidence to substantiate what Mr Lancaster is asserting. The evidence before the tribunal overwhelmingly implies that the turnover figures before the tribunal do not include the total earnings of the drivers. We set out the following facts upon which we rely for this assumption. (1) The only annual accounts for the business produced to the tribunal were in draft form for the twelve months ending31 March 2006 . The turnover was£36,276 and after deducting "direct costs" of£12,546 a gross profit of£23,730 was revealed. The total expenses amounted to£27,451 resulting in a net loss for the year of£3,721 . It was revealed in the balance sheet that Mr Lancaster had drawings of£11,525 during the year. If his drivers earnings had been included in the gross turnover, his business would have been run at a greatly increased loss which was not feasible on the figures produced. (2) In her letter to Mr Lancaster dated26 March 2009 , Miss James said referring to the July 2006 meeting with Mr Leatt "