‘I carefully considered the representations made and find it exceptionally disappointing that he failed to fully respond when I first wrote to him and only when further evidence was produced that he accepted that he allowed his 16-year-old unlicenced and uninsured daughter to drive on a public road. I find it hard to accept that a professional ADI knowingly exposed his daughter to these risks.’
‘By way of an e-mail dated the02 November 2023 , the Appellant responded stating, I was incredibly shocked to receive your e-mail and hurt to read the allegations made. I have worked as an ADI for nearly 10 years and pride myself on delivering a high quality safe and professional service to all my pupils also delivering Instructor training which I believe is reflected in my results. The complaint made is malicious and vexatious and as you are aware from the letter attached to your mail has been made by my ex-wife and her husband. There is an ongoing campaign of harassment and intimidation by them against me which has included an attempt by my ex-wife to force entry into my home, verbal abuse in public and across social media and threats of violence. They have previous fabricated that social services have banned me from seeing my children. I hope this provides some background of the behaviours they display and how challenging the situation is. Unfortunately, it would seem this targeted behaviour abuse has now moved to affect my career and livelihood. Whilst I am hurt to receive this complaint, I would like to thank you for bringing it to my attention. I have previously sought police advice over these behaviours they advised to keep records of all incidents and this complaint will be added to my records. I am sorry that you have been involved in this and apologise for any inconvenience caused.’
‘I am extremely regretful and embarrassed for these actions, I understand what the consequences could have been due to lack of licence and insurance.’
‘As the Regulator of Approved Driving Instructors’ my primary role is to ensure that instruction provided by ADI’s meets the required standard and that all ADI’s have met and continue to meet the fit and proper criteria to have their names entered and retained in the register. I also expect ADI’s to adhere to professional standards and business ethics when dealing with their customers. The driver training industry have a code of practice which I fully endorse, however this is a voluntary code and I have no legislative power to enforce ADI’s to sign up to the code nor can I always take action if they do so then choose to flout the framework of the code. (D1) I receive many complaints from dissatisfied customers and equally concerning complaints regarding the unprofessional and inappropriate behaviour of ADI’s.’
‘I am devastated that this single incident risks undermining my ability to work and my professional reputation.’
‘I was incredibly shocked to receive your e-mail and hurt to read the allegations made. I have worked as an ADI for nearly 10 years and pride myself on delivering a high quality safe and professional service to all my pupils also delivering Instructor training which I believe is reflected in my results. The complaint made is malicious and vexatious and as you are aware from the letter attached to your mail has been made by my ex-wife and her husband. There is an ongoing campaign of harassment and intimidation by them against me which has included an attempt by my ex-wife to force entry into my home, verbal abuse in public and across social media and threats of violence. They have previous fabricated that social services have banned me from seeing my children. I hope this provides some background of the behaviours they display and how challenging the situation is. Unfortunately, it would seem this targeted behaviour abuse has now moved to affect my career and livelihood.’