"The need for appellate caution in reversing the judge's evaluation of the facts is based upon much more solid grounds than professional courtesy. It is because specific findings of fact, even by the most meticulous judge, are inherently an incomplete statement of the impression which was made upon him by the primary evidence. His expressed findings are always surrounded by a penumbra of imprecision as to emphasis, relative weight, minor qualification and nuance (as Renan said, la vérité est dans une nuance), of which time and language do not permit exact expression, but which may play an important part in the judge's overall evaluation."
“It is common ground that an error in law is made by a tribunal if it finds less favourable treatment on racial grounds where there is no evidence or material from which it can properly make such in inference. See North West Thames Regional Health Authority v Noone[1988] ICR 813 ,[1988] IRLR 530 at p.824 of the former report. Although an employment tribunal is less formal in its procedures than a court of law and is not bound by the rules of evidence, it must be satisfied that the complaint is proved, on the balance of probabilities, by the person who makes it. In the absence of direct evidence on an issue of less favourable treatment on racial grounds, the tribunal may make inferences from other facts which are undisputed or are established by evidence. However, in the absence of adequate material from which inferences can be properly made, a tribunal is not entitled to find a claim proved by making unsupported legal or factual assumptions about disputed questions of less favourable treatment on racial grounds. This is so whether the discrimination is alleged to arise from conscious or subconscious influences operating in the mind of the alleged discriminator.” 36. Against that background I turn to consider the grounds of challenge against individual findings by the Tribunal. Ground one: challenge to finding 4D that Acting DCI Somerville failed to investigate the Claimant’s grievance properly and as a result produced a report which was full of inaccuracies. 37. Paragraphs 8 to 16 of the Notice of Appeal deal with this ground of appeal and challenge the finding that there was unlawful race discrimination in relation to this issue, on the basis that the failings identified by the Tribunal in the grievance report were not sufficient to transfer the burden of proof to the Respondent, and even unfair or unreasonable treatment is not enough to shift that burden. Inherent within this ground is the complaint that the material relied on to shift the burden (the failings in the grievance investigation and report) was insufficient to establish a prima facie case of less favourable treatment on race grounds. That would inevitably involve consideration of the basis on which the Tribunal concluded that there was a prima facie case that DCI Somerville would have treated somebody else’s grievance more favourably. I therefore reject the suggestion that the absence of mention of a comparator means that the ground advanced at the hearing raised entirely different issues and a new ground of appeal, as Ms Hill submitted at the further hearing. The ground of appeal was developed in the Respondent’s skeleton argument, where having sought to downplay the nature of the errors and failings, at paragraph 26, the Respondent submitted that even if there was some proper basis for a finding of “unreasonable conduct” there was no further factual finding which could constitute evidence that such conduct was less favourable treatment because of race as would be necessary. The Respondent went on to contend (at paragraph 27) that the Tribunal’s own findings of fact provided a positive basis in the evidence for demonstrating that there was no less favourable treatment because of race; and no basis for inferring that race played a part in the treatment at all. 38. The factual findings relevant to issue 4D (namely, the way in which the grievance was investigated and handled by acting DCI Somerville) are set out at paragraphs 61 to 62 and 64 to 71 of the Tribunal’s Judgment, as Ms Hill submits. DCI Somerville had a limited role in the overall chronology of events in this case and was, on the basis of the Tribunal’s findings only involved in investigating the Claimant’s grievance. The Employment Tribunal’s findings can be summarised as follows: (i) The Claimant presented a grievance against DI Staddon and DS Wilson on27 March 2014 complaining that they had obstructed his promotional aspirations for the last three years and (among other things) called into question his integrity in relation to whether he had spoken to or met with DC O’Brien in February 2014. In the grievance document (page 204-212 appeal bundle) the Claimant ticked the boxes referring to bullying and race discrimination (61). (ii) On 10 April or30 April 2014 (the date is not resolved by the Tribunal) the Claimant and his representative met with DCI Somerville who was investigating the grievance (67). (iii) They met again on14 May 2014 when DCI Somerville told the Claimant that the grievance was unfounded and a report would follow. He told the Claimant that he had quoted the Oxford dictionary definition of racism to the relevant officers and they had all confirmed they were not racist. He confirmed that he had not taken advice from HR about the nature of the grievance but had looked at the Race Relations Act, found it convoluted and so resorted to the dictionary. He had no training in considering grievances and had never done one before. His Equal Opportunities training was some time ago. He accepted that the Claimant raised matters with him at the meeting about incorrect details that he failed to amend in the report and said that this was because he had been preoccupied with a criminal case he was working on and it was better to get the grievance report out quickly than to take longer getting it right (68). The Employment Tribunal did not reject this explanation as dishonestly given, but plainly regarded it as unreasonable. (iv) DCI Somerville was a senior officer with access to professional HR assistance. His approach to the grievance demonstrated either that he was poorly equipped or that he did not take it seriously or both (69). (v) There were factual inaccuracies in the report which were not investigated by DCI Somerville who instead accepted what DI Staddon told him (70). (vi) Nevertheless, DCI Somerville recognised that an earlier incident involving the Claimant, the O’Brien incident, was trivial and that the notebook entries about it should be expunged. He thought there was nothing to be gained further from any party by attempting to take these matters further; in contrast to the view of DI Staddon who felt that these matters were still outstanding and required to be dealt with. (vii) DCI Somerville’s report suggested that the Claimant be given the opportunity of a fresh start (71). (viii) DCI Somerville was “out of his depth” and ill equipped to deal with the Claimant’s grievance (82). 39. Having made these findings of fact, the Tribunal set out its conclusions on this issue at paragraphs 134 to 137. The Tribunal concluded that DCI Somerville failed to investigate the Claimant’s grievance properly or at all (134). However, the Employment Tribunal concluded that a proper investigation would not have led to a different outcome, contrary to the Claimant’s case, because proper enquiries would have shown that DI Shaw was not the only manager to authorise promotion opportunities for the Claimant as he had alleged, since DI Staddon also supported the Claimant and found opportunities for him (135). 40. One of the difficulties I have had in considering this ground of appeal is the apparent disparity between the Tribunal’s finding about the way in which DCI Somerville went about investigating the grievance and the grievance document itself which, on the face of it, records a more substantial investigation of the grievance, including speaking to DI Staddon and DS Wilson independently of one another, considering a number of documents that are listed by DCI Somerville as having been reviewed, and reaching at least some accurate conclusions about the opportunities made available by DI Staddon (particularly having regard to the Employment Tribunal’s own finding that the Claimant was not blocked by DI Staddon from promotion opportunities). Although DCI Somerville records finding no evidence of prejudice, discrimination or antagonism towards the Claimant on the basis of having spoken to the officers involved by reference to the dictionary definition of racism, it is clear he questioned DI Staddon about support offered by DI Staddon (see references to attachments to foreign law enforcement and in the UK - both accurate) and looked at the Claimant’s PDR in which both DI Staddon and DS Wilson praise his work and thank him on a number of occasions for his efforts. The conclusion reached by DCI Somerville is stated to be on the basis of all the facts rather than simply on the basis of what the officers told him in response to being given the dictionary definition. 41. Ms Hill accepts that the grievance report is fuller than might have been expected from a reading of the Tribunal’s judgment. However she submits that the Tribunal was amply entitled to conclude that the quality of the assessment of the Claimant’s race complaints was poor and that the issue of race was not examined effectively. I accept her submissions. I cannot go behind the Tribunal’s finding that the grievance investigation was incompetent for all the reasons I have set out above. It is unfortunate that the Employment Tribunal appears to have based its decision on the oral evidence of DCI Somerville and does not address or refer to the written grievance report or explain why or how that was incompetent. There is, however, no reasons challenge, and I proceed loyally on the basis of the Employment Tribunal’s finding that this was an incompetently handled grievance for all the reasons given by the Tribunal. 42. At paragraph 136 and 137 the Tribunal held as follows: “136. Did the failure by DCI Somerville amount to less favourable treatment compared to a hypothetical comparator? The Claimant had established that the manner in which the grievance was dealt with was incompetent. The reason for that could have been race, because it was a serious and detailed grievance that deserved to be treated properly, and it was not. The Tribunal concluded that the lackadaisical approach by DCI Somerville indicated that he held a stereotypical view that the Claimant was being over-sensitive about being treated badly because of his race. He would not have treated another grievance in a similar offhand manner. The Tribunal concluded that the burden of proof shifted here. As a very senior officer with HR support, the failure to deal with the matter properly could not be passed off as simply incompetent or unreasonable and therefore nothing to do with race, without some evidence to support such a conclusion. Once the burden shifted, no explanation was provided by the Respondent for the way in which the grievance was handled; DCI Somerville appeared to think that he had done everything properly. “137. The Tribunal concluded that the sheer incompetence of the grievance process at the first stage was sufficient to provide a basis for a finding or inference of discrimination, because it demonstrated that the grievance was not taken seriously. The reason for that could be inferred as being the nature of the complaint – race discrimination – because the Respondent, of all organisations, with all the experience and expertise that police authorities have access to in this field, should have been alive to the seriousness of such complaints and dealt with it properly. Once the burden of proof shifted. It was clear that there was no explanation to be offered; DCI Somerville did not think that he had failed in any way. The claim was upheld.” 43. On that reasoning, the question raised by ground one is whether there was adequate material to enable the Tribunal to conclude that the burden of proof shifted to the Respondent or in other words, whether there was adequate material to establish a prima facie case of less favourable treatment on the ground of race by DCI Somerville. Mr Menzies argues that there was no sufficient basis to shift the burden and that the Employment Tribunal was not entitled to rely on findings of unreasonable conduct to conclude at the first stage that DCI Somerville’s treatment of the Claimant was less favourable treatment on race grounds. 44. Against that, Ms Hill contends that the totality of the failings by this officer and the sheer extent of the incompetency shown in the grievance investigation by a senior officer justified the shifting of the burden of proof here. The Tribunal identified the different reasons that could have been the reason for his treatment of the Claimant but concluded that race was (at least) one of the reasons, having assessed DCI Somerville as a witness. 45. In deciding this issue, it seems to me that the starting point must be the question of less favourable treatment. Indeed this was the Tribunal’s starting point at paragraph 136 where it posed for itself the question whether the failings by DCI Somerville amounted to less favourable treatment compared to a hypothetical comparator. The Tribunal reasoned that the Claimant’s grievance was dealt with incompetently and that DCI Somerville had a lackadaisical approach which “indicated that he held a stereotypical view that the Claimant was being oversensitive about being treated badly because of his race. He would not have treated another grievance in a similar offhand manner.”
“Issue 4F; there was no dispute that on19 June 2014 DS Very told the Claimant that his appeal was not upheld and that he considered DCI Somerville’s report to be thorough and even-handed. There was no dispute that a ‘proper outcome report’ was not written; there was no response in respect of the errors raised by the Claimant in his appeal. Having found that DS Very was not told by Mr Henry that the grievance was not about race, the Tribunal concluded that the Claimant had proved facts from which it could be concluded that the reason for these deficiencies was race. DS Very did not want to hear a complaint about race. Again, the handling of the appeal was best described as perfunctory. The Tribunal found it difficult to accept that an officer in the position of DS Very could think that the way he handled the matter was acceptable. He had access to HR guidance and advice; he did not bother to take it. He simply rubber-stamped DCI Somerville’s report. The Tribunal concluded that the reason for this approach was that the grievance was not taken seriously, and the reason for that was inferred as being that the complaint was viewed stereotypically as over-sensitivity on the part of the Claimant. There was no explanation from the Respondent once the burden of proof shifted; DS Very was adamant that he had acted reasonably. His attitude, that the Claimant was over-sensitive, was however hinted at by his detailed reference to Mr Henry’s previous Tribunal claim in his witness statement. The claim was upheld”
“PS Henry’s experience of the framework of race discrimination actually extended to bringing a claim for race discrimination and victimisation against the force. As well as compensation he sought what was described as “a fair opportunity to be promoted”. …… At a hearing… at Ashford Employment Tribunal it was held that his claims had little prospect of success, in particular because they appeared to be out of time, and he was ordered to pay a deposit of£500 . He did not pay this sum and the case did not proceed. I have no doubt that if there were any grounds for any allegations of race discrimination in the Claimant’s case PS Wendell Henry would have said so.”
“ Issue 9 A and B; there was no dispute that DS Wilson and DI Staddon made those entries in the Claimant’s notebook on31 March 2014 , and that those matters had not previously been raised as performance issues. Having found that they were aware of the grievance at the time that they made the notes, and having regard to the way they treated the Claimant thereafter, compared to the way they had treated him previously, the Tribunal concluded that the Claimant was subjected to a detriment because ha had done a protected act, and the claim was upheld.” 65. It is clear from paragraph 142 that in relation to these issues the Employment Tribunal did not rely on the burden of proof provisions but instead, made positive findings of fact based on the evidence. Contrary to the arguments advanced by Mr Menzies, that of itself involves no error of law: see Hewage. 66. The allegation found proven against DS Wilson was that he recorded relatively historic performance issues not previously raised with the Claimant in his daybook. Although the Employment Tribunal did not separately address the question whether this amounted to a detriment, or provide reasons for this conclusion, it seems to me that there is a sufficient basis in the findings of fact to support the conclusion that Claimant was entitled to feel disadvantaged by this because it painted him in a negative light in relation to issues not previously regarded as serious enough to record. That was a permissible finding in light of all the evidence viewed objectively and I detect no error of law in it. 67. The allegation against DI Staddon was that he made an entry regarding an allegation of dishonesty and gave a misleading and inaccurate description of his conversation with the Claimant. The Employment Tribunal criticised the record as more extensive than necessary and found it did not fully reflect the exchange they had on 25 March, and to that extent it was inaccurate. DI Staddon wrote that he told the Claimant that he would not recommend him for promotion but he did not write “under any circumstances”
“Turning to issue 9D, the Tribunal noted that the actions of DS Wilson were not only inappropriate for a ‘clear the air’ meeting, but also demonstrated his change of attitude towards the Claimant. The evidence pointed to the reason for that change being the grievance. His attitude is clear from his email of22 May 2014 to DI Staddon, which included the words ‘to be honest, I believe that as I have had a grievance alleged against me by the officer I do not owe him anything.’ That claim was upheld. 78. A faint attempt was made by Mr Menzies to challenge the finding of detriment on the basis that any sense of grievance the Claimant had about being “pocket-booked” was unjustifiable, but this was not really pressed and rightly so. The Claimant perceived this as a form of reprimand, and felt aggrieved by it; and the Employment Tribunal found that it was clearly a form of reprimand (86). That was a permissible finding on the evidence and not arguably in error of law. 79. So far as causation is concerned, Mr Menzies was critical of the Employment Tribunal’s failure to apply the two-stage burden of proof approach. The Employment Tribunal made positive findings of fact as it was entitled to do, and made no error by adopting that approach. Mr Menzies next submits that paragraph 144 does not identify any finding of fact to support the conclusion that DS Wilson made the entry in the pocket-book because of the grievance. I do not accept that submission. DS Wilson was one of the subjects of the grievance, and the Tribunal found that his attitude towards the Claimant changed after the grievance. There was evidence to support that finding as summarised by the Employment Tribunal at paragraph 74 and by reference to his actions in the clear the air meeting itself. Moreover, DS Wilson’s statement in his email of 22 May “as I have had a grievance alleged against me… I do not owe him anything” was further, clear support for this conclusion. I detect no error of law in the Employment Tribunal’s approach or conclusion. Grounds 6 to 9: challenges to findings of victimisation on issues 9E to 9H concerning DS McClean’s treatment of the Claimant on 19 October (9E and 9F) and later in October (9G and 9H) 80. In relation to all four grounds, the Respondent contends that the Employment Tribunal erred in its approach to the burden of proof and the sufficiency of the findings to justify a conclusion that the burden shifted to the Respondent to explain its treatment of the Claimant. This challenge is addressed in the grounds of appeal at paragraphs 58 to 62 (ground six); paragraph 64 to 68 (ground seven); paragraphs 70 and 74 (ground eight) and paragraphs 76 to 78 (ground nine) where some challenges are made to the finding of detriment (on the basis that the circumstances were not capable of constituting a detriment) but in each case even if there was a detriment it is said that there was insufficient material to justify a prima facie case that the treatment was because of the grievance. I do not accept that the absence of a pure perversity challenge to the finding by the Tribunal that DS McClean acted as he did because of the grievance means that the grounds of appeal set out in the notice of appeal could not be advanced, nor that they raised new grounds or a new case. As before, it seems to me that the argument that there was insufficient material to justify a conclusion that the burden of proof had shifted to the Respondent in this case inevitably involved consideration of the basis on which the Tribunal concluded that there was a prima facie case that DS McClean had knowledge of (or belief in) a protected act and that the detrimental treatment was done (at least in part) because of it. 81. The Tribunal’s factual findings on issue 9E are at paragraph 95 to 97. The Tribunal found that the Claimant met with DS McClean (a new line manager) on 19 October and told him that he wanted to gain experience to enhance his promotion prospects and would like to act up as Sergeant. DS McClean told the Claimant that as he was unaware of the Claimant’s abilities the Claimant would need a period of about six months to prove himself and learn the standards of the team. The Tribunal found this suggestion bordered on the ludicrous: the Claimant had extensive knowledge of work within the teams; they did the same duties and it was simply a question of a different shift and getting to know how DS McClean preferred to run things. There was evidence from other officers about how long it would take for the Claimant to pick up methods used by DS McClean which varied from three months to days or weeks. The Tribunal found that an officer with the Claimant’s experience would pick these things up in days if not hours and further that DS McClean could not justify his reference to a period of six months which he accepted in cross examination was probably too long. The Claimant pointed out his relevant qualifications and experience together with appraisal reports that confirmed his experience but DS McClean would not change his mind. 82. The Tribunal’s factual findings on issue 9F are at paragraph 97. The Tribunal found that during the conversation about acting up DS McClean told the Claimant that he could not visit the French Customs office without permission. The Claimant asked whether this was a general rule within the section. DS McClean told him he did not have a problem with the other officers. (It is not disputed that this somewhat ambiguous statement was not suggested to be a reference to the grievance, but simply referred to the fact that no other officers made visits to French Customs). The Tribunal continued that it: “ found that this was said because either DS Wilson or DI Staddon had alerted DS McClean to a concern over visits to the French customs by the Claimant, although this had never been raised formally with the Claimant. It was DS Wilson or DI Staddon “tipping off”
“I understand that it is alleged now that ….my action was a detriment which was motivated by the fact that he had taken out a grievance against other officers. His grievance was nothing to do with me. As I told him at that meeting whilst I was aware of the fact there had been a grievance I did not know any of the details and it was none of my business. I said what I said about the acting sergeant role because I needed to have formed a sound judgment of the individual’s capabilities based on incidents I had witnessed or could corroborate so that I could take responsibility for any such recommendation.”