“In May 2012, Lucknow Platoon had a strength of 83 which compared to a normal platoon strength of 30. This was considerably larger than the size of the platoon at the time when the Claimant had commenced her employment. It had resulted in a significant increase in the amount of work that the Claimant was required to do. Unfortunately, over the preceding few years, the Claimant’s health had also been deteriorating affected significantly by the stress that she has felt at work. …”
“… The Claimant and Mr Aiken could only have worked together for a maximum of six weeks. In fact, the period of time in which they worked together was considerably less than that as for significant periods of that six weeks, the Claimant was absent from work through sickness. The unfavourable impression that the Claimant made on Mr Aiken therefore occurred in a relatively short period of time.”
“… The purpose of the meeting from Mr Aiken’s point of view was to understand why the Claimant had reacted so badly to the requirement that she complete Appendix 11. At that meeting, Mr Aiken says that the Claimant responded by telling him that she felt overworked in her role, that she also provided an overview of a number of her medical conditions from which she said that she was suffering. Mr Aiken states that this was the first time that he was made aware that the Claimant had any issues with her health. Mr Aiken said that the Claimant said that she found it disruptive having to change line managers every three months and that it was embarrassing having to explain the nature of her medical conditions every time that there was a change. Mr Aiken says that the Claimant said to him that she wanted to make an application for her post to be adjusted to remove a number of duties that she currently performed in order to reduce her workload, and that she confirmed that she would send in a request in writing later on in the week. Mr Aiken says that the meeting concluded with the Claimant stating that she was unwell and going home.”
“The Claimant was absent from work for the rest of the week, i.e. the week of21 May 2012 . On 25 May, the Claimant sent to Mr Aiken an email setting out a request that he make adjustments to her post. The document was headed “Request for a reasonable adjustment”. It was accompanied by a personal statement in support of the request. The Claimant stated that she was writing to request that a reasonable adjustment is made to her current workload/objectives. She stated that she was requesting that the responsibility for a number of tasks are removed and re-allocated.”
“On receiving this request, Mr Aiken sought advice from Lt Col Jones. He also sought advice from the Regimental Administrative Officer. The Regimental Administrative Officer indicated that if the Claimant’s job description was reworked as she was requesting, there would be minimal work for the Claimant left. The Regimental Administrative Officer also expressed surprise that the Claimant was line managed by the Platoon Commander of Lucknow Platoon as the RAO was responsible for the line management of every other clerk at RMAS. He suggested that the Claimant might be moved to the RAO’s line management responsibility. …”
“An area that must be re-assessed is that of working from home on a Wednesday as the tempo within Lucknow has increased to in the main to process and the increased restriction on data protection documentation. I do not believe that a day per week can be facilitated any longer. Whilst I note that this was an agreement in place prior to my time, this must now be re-assessed. I have no paperwork regarding the previous agreement currently in place. Therefore if you have any, please can you provide me with a copy.”
“… Although attempts were made by Mr Aiken to rearrange the meeting, he was never able to arrive at a date when the meeting would take place. Either he was unavailable, or the Claimant was unavailable or the Claimant’s trade union representative was unavailable or one of the other people that Mr Aiken wanted to arrange to attend the meeting was also unavailable and so he therefore never offered the Claimant an alternative date for a further meeting. The Claimant and her representatives also attempted to contact Mr Aiken with a view to arranging a meeting. The Tribunal accepts that both sides made attempts to contact each other during this period with little success.”
“The Claimant was off sick from 25 June onwards. Despite the fact that the Claimant was off sick, it was anticipated that a meeting would take place as soon as it could be arranged. The fact that the Claimant was off sick was not a bar to the meeting taking place. No meeting took place.”
“It was not until October 2012 that Mr Aiken proposed a meeting with the Claimant and her union representative. He proposed a meeting on26 October 2012 . It is not clear from the evidence before the Tribunal exactly when this date was suggested to the Claimant. The information before the Tribunal however suggests that it would have been on or after22 October 2012 . Mr Aiken received no response from the Claimant or her representative, Mr Chadbone, and the meeting did not take place.”
“… The Claimant being anxious about the fact that she believed that she had been [labelled] a troublemaker because she had raised concerns about legitimate matters during the course of work and also in the interests of her own health made the decision to resign her employment.”
“At the time that Mr Aiken had made the Claimant the offer to attend a meeting on 26 October to discuss arrangements necessary in order for the Claimant to make a phased return to work, he was unaware that the Claimant had resolved to make an application for ill health retirement.”
“(1) Where this Act imposes a duty to make reasonable adjustments on a person, this section, sections 21 and 22 and the applicable Schedule apply; and for those purposes, a person on whom the duty is imposed to is referred to as A. (2) The duty comprises the following three requirements. (3) The first requirement is a requirement, where a provision, criterion or practice of A’s puts a disabled person at a substantial disadvantage in relation to a relevant matter in comparison with persons who are not disabled, to take such steps as it is reasonable to have to take to avoid the disadvantage.”
“Taking all the circumstances in this case into account we are satisfied that the Respondent by failing to address with the Claimant her request for reasonable adjustments the Respondent was in breach of its duty to make adjustments. This complaint made by the Claimant is therefore well founded and succeeds.”
“The Claimant asked that the Respondent take a number of steps in respect of her role. The Claimant’s requests were not considered.”
“… In summary, I request that the responsibility for Lu PI JPA Management Prints/EC register and the admin/pay of OCdts awaiting approval for discharge on medical grounds (post Ac clearance routines) are removed and reallocated; …”
“You have been very specific in the areas of your work load that you wish to be adjusted, therefore with assistance from Old College Adjutant and the Academy RAO I will assess your job description; taking note of the impact of the removal of these items, as well as what capacity is therefore created, and whether the role/work load matches that expected to be undertaken by an E1 clerk (Lucknow Platoon Support Officer).”
“As Mr Hay submitted, an employer may therefore be found to have complied with his duty to make reasonable adjustments in a way that is unconsidered, or when he is in ignorance of the existence of a duty to comply, or even when he holds invidious views. Conversely, if an employer fails to do what is reasonably required, it will not avail him that he has considered the matter and consulted the employee.”
“We also accept Mr Basu’s criticism that the tribunal should also have made a proper assessment of what was a reasonable timescale for taking such action as the tribunal felt was needed to comply with the statutory provisions.”
“Around this time, the Claimant decided that she should apply for ill health retirement …”
“(1) An employer (A) must not discriminate against a person (B) - … (2) An employer (A) must not discriminate against an employee of A’s (B) – … (c) by dismissing B; (d) by subjecting B to any other detriment. … (4) An employer (A) must not victimise an employee of A’s (B) – … (c) by dismissing B; (d) by subjecting B to any other detriment. (5) A duty to make reasonable adjustments applies to an employer. … (7) In subsections (2)(c) and (4)(c), the reference to dismissing B includes a reference to the termination of B’s employment - … (b) by an act of B’s (including giving notice) in circumstances such that B is entitled, because of A’s conduct, to terminate the employment without notice.”