"1. By a claim form presented on9 July 2012 the claimant brought complaints of unfair dismissal and sex discrimination. At a case management discussion in September 2012 those claims and issues were identified as follows: Unfair dismissal 1.1 It is not disputed that the reason for the claimant's dismissal was a statutorily permissible reason, namely her conduct. 1.2 The claimant disputes the fairness of her dismissal on the following bases: 1.2.1 She was dismissed without any procedure having been undertaken: 1.2.2 Although she was permitted to appeal against her dismissal (and did so) she asserts that the appeal process was itself conducted unfairly, such that any defects in the original dismissal procedure cannot be said to have been 'cured' by the appeal. 1.2.3 Even if a fair procedure had been adopted, dismissal was outside the band of reasonable responses Sex Discrimination 1.3 It is not alleged that the dismissal was an act of discrimination. 1.4 The claim is one of harassment alone; the claimant does not make allegations of direct discrimination arising out of the same facts. 1.5 The unwanted conduct of a sexual nature and/or unwanted conduct related to the protected characteristic of sex is as follows: 1.5.1 Mr Jagdev Khokhar (an employee of the respondent) subjected the claimant to a series of physical assaults during 2011 and 2012 and, in particular, on23 December 2011 ,3 March 2012 , 2 and 3 and26 April 2012 . 1.5.2 The assaults took place in the context of a personal relationship between the claimant and Mr Khokhar and some or all of them were undertaken in the context of attempts by Mr Khokhar to force the claimant to continue with the relationship and were accompanied by threats regarding her job security should she not do so. 1.5.3 Mr Kyri Orphanides (an employee of the respondent and the claimant's ultimate manager) throughout her employment subjected her to a frequent barrage of crude sexual comments and innuendo."
"In essence the matter is one of unfair dismissal and harassment unders.26 Equality Act 2010 . For the unfair dismissal complaint the respondent must satisfy the tribunal that it had one of the potentially fair reasons for dismissal. If the tribunal is so satisfied, we then consider whether the dismissal was fair or unfair. If the reason was conduct we must ask whether the respondent had a genuine belief in the misconduct founded on a fair and reasonable investigation and whether a fair process was followed. Finally, we need to decide whether dismissal fell with the range of reasonable responses. For the harassment claims, there must be unwanted conduct related to sex that had the purpose or effect of violating the claimant's dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment for her. That must be judged on an objective and subjective basis."
"...relatively senior, having been [at the Respondent] for about 10 years, being over 10 years older than the claimant and he was a sales consultant. Mr Khokhar denied giving the claimant and work related instructions but we find that she did consider him to be in a more senior position and more influential than her."
"29. Balancing all the evidence before us, considering the consistency of the claimant's complaints, we find that those matters quoted were said by Mr Orphanides to the claimant."
"53. We turn first to the unfair dismissal. The first question is whether the respondent has shown that it had a potentially fair reason to dismiss. It relies on conduct. We find that the respondent has not discharged the burden in this case. It has not indicated any conduct, which on any reasonable consideration, could amount to misconduct. The reason the claimant gave, through her mother, to Mr Orphanides was that she had been hit by her boyfriend and did not feel safe. That cannot be said to be a lie bearing in mind our findings that Mr Khohkar did hit the claimant on that occasion. Adequate investigation by the respondent would have found that that was what the claimant was saying, and Mr Forbes agreed that if that was genuine, it could not be misconduct. The respondent's late alternative argument that the dismissal related to the claimant's unreliability about which she had been given a warning is simply not made out on the evidence. There is no misconduct that the respondent can point to which would be a reason for dismissal. 54. However, if we are wrong about that we think it is wise to carry on and consider if the respondent has satisfied us of a potentially fair reason, whether the dismissal was otherwise fair or unfair. Here, of course, the burden is neutral and, as with our findings above, is on the balance of probabilities. 55. It is absolutely clear to us that this was an unfair dismissal for a number of reasons: 55.1 Starting at the beginning of the process on 26 April, there is an obligation within the respondent's own procedure, and within the ACAS Code of Practice, that the claimant should receive information, in writing, as to the alleged misconduct. 55.2 Secondly, again within the respondent's own procedure and the ACAS Code, she could be invited to a meeting. This was not done. 55.3 Thirdly, the respondent now attempts to rely on a document which they said amounted to a written warning, when it was clearly not such a document. It has not been able to show a document which points out to the claimant that leaving work might lead to her dismissal. 55.4 Fourthly, we do find that the appeal process was flawed: 55.4.1 First, there is a failure by Mr Forbes to consider the evidence that the claimant wanted to show him with respect to substantiating her allegation of being hit by Mr Khokhar. 55.4.2 Secondly, he also failed to put to her what other people had said to him after he had investigated matters. 55.4.3 Thirdly, we say that his previous involvement in discussions around how to deal with the claimant meant that he was not unbiased and had formed, to some extent at least, a pre-judgment on what the outcome should be. There was very little discussion at the appeal meeting about the unfair dismissal itself and certainly Mr Forbes' apparently honest evidence was that he was much more concerned with the allegations of harassment. 55.5 The investigation carried out at the appeal appears to us to be incomplete, particularly in view of the fact that we have had very few specifics on what people said in response to the allegations save that nobody had seen any violence at work. There is no doubt in our minds, nor do we genuinely believe in the respondent's and its representative, that this dismissal is plainly and unmistakably an unfair dismissal."
"57. Turning then to the harassment allegations: we deal first with those with respect to Mr Khokhar. Our findings of fact make it clear that we have found that Mr Khokhar did hit or cause injury to the claimant on one occasion outside work and on four occasions within work. We therefore ask whether that was unwanted conduct related to sex. It seems to us that this is undoubtedly the case. It is clearly unwanted conduct and we have not had any evidence to suggest that Mr Khokhar might have hit anyone that was not a woman. 58. We also have no difficulty with stating that this had the purpose or effect of violating the claimant's dignity and of creating an intimidating, hostile, degrading, humiliating or offensive environment for the claimant. There is considerable evidence that that was the case. As far as considering whether it was reasonable for her to have that view we have no doubt that that is a reasonable view both objectively and subjectively. We were asked to consider that this occurred outside Mr Khokhar's course of employment, as set out in s.109 EqA. We do not agree with that proposition. If we concentrate on the injuries caused whilst at work, that clearly takes place in the work environment. Although we accept that Mr Khokhar was not the claimant's line manger, we entirely accept that her perception that he was somebody more senior, in terms of age, his time with the company, and his status, that she believed entirely reasonably that she had more weight at work and would, and could, have some influence on her job security. We do not find that Mr Khokhar said directly to her that he would influence that, but we do believe that she had a genuine belief that he might be able to do that. 59. Giving the words their ordinary meaning, and considering all relevant factors, we find that it was clearly in the course of his employment. Indeed, the fact that this violence did take place at work when we understand the claimant and Mr Khokhar did meet outside work emphasises that it was in the course of employment. 60. Finally, the suggestion that this respondent took steps to prevent this is a completely hopeless argument. We heard absolutely no evidence of any training or reference to any handbook. We were not even taken to the personal harassment policy contained therein. The respondent clearly cannot make out that defence. 61. Turning then to the issue of Mr Orphanides' crude sexual comments, we have found as a fact that these things were said. There is little doubt that at least some of those could amount to unwanted conduct, both under s.26(1)(a) and s.26(2)(a). We are also firmly of the view that that had the purpose or effect of violating the claimant's dignity and creating an intimidating, hostile, degrading, humiliating or offensive environment. We have rejected the suggestion and very limited evidence on what it is alleged the claimant did which in some way 'went along with' these discussions. The claimant made the point clearly in the grievance letter, and we accept that it had that effect. What is more, considering s.26(4) we note that it was clearly her perception and that perception is entirely reasonable. This employer allowed an environment to develop where people may well have joined in joking around and horseplay and it is clear from the evidence that we have heard that that occasionally got out of hand. It may well be that on occasion the claimant joined in and it may well be that from time to time she caused some irritation to the sales executives and to the technicians. That does not allow or condone the sorts of phrases we have found were used by Mr Orphanides. 62. Turning then to s.109, again there is no question that this was in the course of Mr Orphanides' employment. He was the claimant's line manager and it is clearly in the course of his employment without any question. Finally we say for completeness that we cannot accept that the Respondent can rely on the defence in s.109(4). They have taken no reasonable steps to prevent Mr Orphanides or anyone else from using this sort of language. Although this is of limited use to us, it does appear from both the partial admission by Mr Orphanides and by the witness statement of Ms Green that this was a common occurrence in the workplace."
"(1) In determining for the purposes of this Part whether the dismissal of an employee is fair or unfair, it is for the employer to show— (a) the reason (or, if more than one, the principal reason) for the dismissal, and (b)that it is either a reason falling within subsection (2) or some other substantial reason of a kind such as to justify the dismissal of an employee holding the position which the employee held. 2 A reason falls within this Section if it – . .. (b) relates to the conduct of the employee, . .. 4. In any other case where the employer has fulfilled the requirements of subsection (1), the determination of the question whether the dismissal is fair or unfair (having regard to the reason shown by the employer)— (a) depends on whether in the circumstances (including the size and administrative resources of the employer's undertaking) the employer acted reasonably or unreasonably in treating it as a sufficient reason for dismissing the employee, and (b) shall be determined in accordance with equity and the substantial merits of the case."
"We have had cited to us, we believe, really all the cases which deal with this particular aspect in the recent history of this Tribunal over the three or four years; and the conclusions to be drawn from the cases we think are quite plain. What the tribunal have to decide every time is, broadly expressed, whether the employer who discharged the employee on the ground of the misconduct in question (usually, though not necessarily, dishonest conduct) entertained a reasonable suspicion amounting to a belief in the guilt of the employee of that misconduct at that time. That is really stating shortly and compendiously what is in fact more than one element. First of all, there must be established by the employer the fact of that belief; that the employer did believe it. Secondly, that the employer had in his mind reasonable grounds upon which to sustain that belief. And thirdly, we think, that the employer, at the stage at which he formed that belief on those grounds, at any rate at the final stage at which he formed that belief on those grounds, had carried out as much investigation into the matter as was reasonable in all the circumstances of the case. It is the employer who manages to discharge the onus of demonstrating those three matters, we think, who must not be examined further. It is not relevant, as we think, for the tribunal to examine the quality of the material which the employer had before them, for instance to see whether it was the sort of material, objectively considered, which would lead to a certain conclusion on the balance of probabilities, or whether it was the sort of material which would lead to the same conclusion only upon the basis of being 'sure,' as it is now said more normally in a criminal context, or, to use the more old-fashioned term, such as to put the matter 'beyond reasonable doubt.' The test, and the test all the way through, is reasonableness; and certainly, as it seems to us, a conclusion on the balance of probabilities will in any surmisable circumstance be a reasonable conclusion."
"26. A person (A) harasses another person (B) if -- (a) A engages in unwanted conduct related to a relevant protected characteristic, and (b) the conduct has the purpose or effect of— (i) violating B's dignity, or (ii) creating an intimidating, hostile, degrading, humiliating or offensive environment for B. (2) A also harasses B if— (a) A engages in unwanted conduct of a sexual nature, and (b) the conduct has the purpose or effect referred to in subsection (1)(b). (3) A also harasses B if— (a) A or another person engages in unwanted conduct of a sexual nature or that is related to gender reassignment or sex, (b) the conduct has the purpose or effect referred to in subsection (1)(b), and (c) because of B's rejection of or submission to the conduct, A treats B less favourably than A would treat B if B had not rejected or submitted to the conduct. (4) In deciding whether conduct has the effect referred to in subsection (1)(b), each of the following must be taken into account— (a) the perception of B; (b) the other circumstances of the case; (c) whether it is reasonable for the conduct to have that effect. (5) The relevant protected characteristics are— age; disability; gender reassignment; race; religion or belief; sex; sexual orientation."
"25. …, in considering what inferences or conclusions can be drawn from the primary facts, the tribunal must assume that there is no adequate explanation for those facts: … the purpose of that assumption is to shift the burden of proof at the second stage. It does not diminish in any way the burden of proof at the first stage, when the tribunal is looking at the primary facts that must be established. … the first stage requires the complainant to prove the facts from which the tribunal could, apart from the section, conclude in the absence of an adequate explanation that the respondent has committed, or is to be treated as having committed, the unlawful act of discrimination against the complainant. . ... 30. Nevertheless Mummery LJ went on in paras 56 and following of his judgment in Madarassy to offer his own comments as to how the guidance in Igen v Wong ought to be interpreted, which I would respectfully endorse. In para 70, having re-stated what the tribunal should and should not do at each stage in the two stage process, he pointed out that from a practical point of view, although the statute involved a two-stage analysis, the tribunal does not in practice hear the evidence and the argument in two stages: 'The employment tribunal will have heard all the evidence in the case before it embarks on the two-stage analysis in order to decide, first, whether the burden of proof has moved to the respondent and, if so, secondly, whether the respondent has discharged the burden of proof.' 31. In para 77, … he said: 'In my judgment, it is unhelpful to introduce words like ' presume ' into the first stage of establishing a prima facie case. Section 63A(2) makes no mention of any presumption. In the relevant passage in Igen Ltd v Wong … the court explained why the court does not, at the first stage, consider the absence of an adequate explanation. The tribunal is told by the section to assume the absence of an adequate explanation. The absence of an adequate explanation only becomes relevant to the burden of proof at the second stage when the respondent has to prove that he did not commit an unlawful act of discrimination.' The assumption at that stage, in other words, is simply that there is no adequate explanation. There is no assumption as to whether or not a prima facie case has been established. The wording of sections 63A(2) and 54A(2) is quite explicit on this point. The complainant must prove facts from which the tribunal could conclude, in the absence of an adequate explanation, that the respondent has committed an act of discrimination against the complainant which is unlawful. So the prima facie case must be proved , and it is for the claimant to discharge that burden. 32. … Furthermore, as Underhill J pointed out in Martin v Devonshires Solicitors[2011] ICR 352 , para 39, it is important not to make too much of the role of the burden of proof provisions. They will require careful attention where there is room for doubt as to the facts necessary to establish discrimination. But they have nothing to offer where the tribunal is in a position to make positive findings on the evidence one way or the other….."
"It seems to us that this is undoubtedly the case. It is clearly unwanted conduct and we have not had any evidence that Mr Khokhar might have hit anyone who was not a woman."
"61....It may well be that on occasion the claimant joined in and it may well be that from time to time she caused some irritation to the sales executives and to the technicians."
"However, if we are wrong about that we think it is wise to carry on and consider if the respondent had satisfied us of a potentially fair reason, whether the dismissal was otherwise fair or unfair. Here, of course, the burden is neutral and, as with our findings above, is on the balance of probabilities."
"Our findings of fact make it clear that we have found that Mr Khokhar did hit or cause injury to the claimant on one occasion outside work and on four occasions within work. We therefore ask whether that was unwanted conduct related to sex. It seems to us that this is undoubtedly the case. It is clearly unwanted conduct and we have not had any evidence to suggest that Mr Khokhar might have hit anyone that was not a woman."
"Turning then to the issue of Mr Orphanides' crude sexual comments, we have found as a fact that these things were said. There is little doubt that at least some of those could amount to unwanted conduct, both under s.26(1)(a) and s.26(2)(a). We are also firmly of the view that that had the purpose or effect of violating the claimant's dignity and creating an intimidating, hostile, degrading, humiliating or offensive environment. We have rejected the suggestion and very limited evidence on what it is alleged the claimant did which in some way 'went along with' these discussions. The claimant made the point clearly in the grievance letter, and we accept that it had that effect. What is more, considering s.26(4)we note that it was clearly her perception and that perception is entirely reasonable. This employer allowed an environment to develop where people may well have joined in joking around and horseplay and it is clear from the evidence that we have heard that that occasionally got out of hand. It may well be that on occasion the claimant joined in and it may well be that from time to time she caused some irritation to the sales executives and to the technicians. That does not allow or condone the sorts of phrases we have found were used by Mr Orphanides."