“This agreement contains details of the terms of your engagement as a Retail Solutions worker. Please note that the terms of this agreement are not intended to create a contract of employment between yourself and the Company. The Company is under no obligation to offer you work assignments under this agreement, nor are you under any obligation to accept any work assignments that are offered to you. IF you do accept a work assignment offered to you by the Company, however, then you will be deemed to be an employee during the period of the assignment and the following terms will apply […].”
“(a) […] the normal hours of work in this position for the purposes of calculating your pro rata entitlements are 40 per week (excluding meal breaks). […] (b) The working week shall consist of any 4 or 5 shifts from 7 days […].”
“(d) The operational requirements of the company are such that at certain times it may be necessary for you to work in excess of your normal working week.”
“Team Members are requested to notify their immediate Superior of their Summer holiday requirements before 1 March. If this notification is not forthcoming, holiday weeks will be assigned by the Department Manager on the basis of weeks which are still available. At least 2 weeks notice [sic] of other holidays must be given to the workers [sic] immediate Superior.”
“Bank Holidays and public holidays are deemed normal working days to be worked as required by the Company. Annual holiday entitlement takes account of this […].”
“You are free to carry out work for other companies and organizations during your engagement […] save for period during which you have agreed to carry out an assignment for the Company or are on a period of agreed statutory or annual leave. We do require you, however, to notify us [in relation to Working Time Regulations] .”
“1. […] the Claimant accepts he was given this contract [the document referred to above] at the start of his engagement or service with the Respondent, those are the terms in law under which he operated. 2. In this first paragraph of his own witness statement, which he has given to the Tribunal today evidence on affirmation, he states as follows, it’s a short paragraph which I will quote: ‘I started my employment with Wincanton at Swan Valley, Northampton on26/09/2010 . My current role was hygiene operative. My shift pattern was Saturday to Wednesday starting 6 am to 2 pm. I have been offered this shift since September 2011.’ The Claimant was unclear in his evidence, perhaps it was a matter of memory, as to quite what the situation was in the first year of his employment but, certainly on18 April 2012 following an incident at work, he was told to go home and no further engagements were offered to him for some considerable while, if at all.”
“It has been argued by Mr Said, on behalf of the Claimant, that the fact there was a rota which, he proposed, was for six months or more, meant the Claimant had no choice but to work all of those rotas. Well, it was weekly rota, people generally like to know what they are going to do in advance and managers like to plan their work arrangements, but there is nothing in that that suggests to this panel that the Claimant was unable, should he have felt like it, simply to have said, presumably giving some reasonable notice as a matter of courtesy, I don’t want to work next week, I’m not coming in. On the evidence we have this case falls squarely within the authorities referred to by Counsel […].”
“However, the question for this court is not whether the two approaches are consistent but what is the correct principle. I unhesitatingly prefer the approach of Elias J in [ Consistent Group Ltd v ] Kalwak [[2007] IRLR 560 ] and of the Court of Appeal in [ Protectacoat Firthglow Ltd v ] Szilagyi [[2009] IRLR 365 ], and in this case to that of the Court of Appeal in Kalwak . The question in every case is, as Aikens LJ put it in[2010] IRLR 70 para 88 quoted above, what was the true agreement between the parties.”
“57. The concern to which tribunals must be alive is that armies of lawyers will simply place substitution clauses, or clauses denying any obligation to accept or provide work in employment contracts, as a matter of form, even where such terms do not begin to reflect the real relationship. Peter Gibson LJ was alive to the problem. He says this (p697): ‘Of course, it is important that the industrial tribunal should be alert in this area of the law to look at the reality of any obligation. If the obligation is a sham, it will want to say so.’ 58. In other words, if the reality of the situation is that no‑one seriously expects that a worker will seek to provide a substitute, or refuse the work offered, the fact that the contract expressly provides for these unrealistic possibilities will not alter the true nature of the relationship. But if these clauses genuinely reflect what might realistically be expected to occur, the fact that the rights conferred have not in fact been exercised will not render the right meaningless. 59. Tribunals should take a sensible and robust view of these matters in order to prevent form undermining substance.”