"If [the Claimants] had not had their company we would have found another supplier, we would not have stayed with [the Respondent]."
"…we did have a written statement from Mr Coffey but were not prepared to accept that as he was not available to give evidence or to be cross-examined…."
"…. We had written evidence from Mr Coffey, the Managing Director about this [the price per unit of production]. We were not prepared to attach any weight to that written statement as Mr Coffey was not available to give evidence under oath or to be cross-examined."