"However, where the facts themselves are in issue, in my judgment it can only be in the most extreme case that the Chairman can say without any evidence being tested in cross-examination that the disputed facts will inevitably or almost inevitably be resolved against the claimant. Such a finding involves a ruling that the claimant is either dishonest or very fundamentally misguided. The evidence suggesting that may sometimes be strong but that is a far cry from justifying an inference from such facts as are revealed in the papers alone that the claimant's case has no real merit."
"The Legal Services Department ignored her requests for advice; they sent her advice or decisions which were perverse; that on21 June 2005 , she was told that her correspondence with private housing landlords had to include a paragraph drafted by the Legal Department to accord with the requirement to give a caution under the provisions of thePolice and Criminal Evidence Act 1984 ; that her request for Counsel's opinion in respect of the need to include such a paragraph had been refused; that her complaint about members of the Legal Services Department was dealt with by another member of that Department."
"In order to succeed, the Claimant would have to show, on the balance of probabilities, that Mr Atkins and subsequently his colleagues were aware of the Claimant's original claim and that because of that claim they had acted in such a way in respect of the cases that she referred to them that would amount to less favourable treatment. "
"The Housing Management Team insisted on becoming involved when the Claimant experienced problems with the Legal Services Department, but did not get involved when the claimant had difficulties with a work colleague, Mrs Purewal."
"… it is difficult to see how the Claimant suffered a detriment, even if she is right that she did not ask her Management Team to become involved in either dispute."