"3A (6) If, in a case falling within subsection (1), a person is under a duty to make reasonable adjustments in relation to a disabled person but fails to comply with that duty, his treatment of that person cannot be justified under subsection (3) unless it would have been justified even it he had complied with a that duty."
"We have concluded that it was a reasonable step for the Respondent to take to have arranged for its own medical assessment to be made in order possibly for the termination of the contract not to have been effected. As was said in the Mid-Staffordshire General Hospitals case such an assessment is a necessary precondition to the fulfilment of the statutory duty, and therefore a part of it."
"We have concluded that there has been a failure of by the Respondent to comply with its obligations to make reasonable adjustments to the extent set out above, but not further. We have not considered the consequences of such failures."
"68 Mr Jones submits that this reasoning is defective. He contends that the premise is incorrect: a failure to make enquiries could never render the breach of the duty imposed on employers by Section 6(1) unworkable. The premise of the argument, as Mr Jones suggests, is that an employer would be entitled to contend that he does not know what steps he ought to take by way of reasonable adjustment because he does not have the relevant information. We agree that that does appear to be the premise, and in our view, we respectfully consider that it is correct. 69 There can be no doubt that any employer would be wise to consult with a disabled employee in order to be better informed and fully acquainted of all the factors which may be relevant to a determination of what adjustment should reasonably be made in the circumstances. If the employer fails to do that, then he is placing himself seriously at risk of not taking appropriate steps because of his own ignorance. He cannot then pray that ignorance in aid if it is alleged that he ought to have taken certain steps and he has failed to do so. The issue for the tribunal will then be whether it was reasonable to take that step or not."
"71 We respectfully agree with that analysis and consider that it applies here. The only question is, objectively, ether the employer has complied with his obligations or not. That seems to us to be entirely in accordance with the decision of the House of Lords in Archibald v Fife Council[2004] IRLR 651 . If he does what is required of him, then the fact that he failed to consult about it or did not know that the obligation existed is irrelevant. It may be an entirely fortuitous and unconsidered compliance: but that is enough. Conversely, if he fails to do what is reasonably required, it avails him nothing that he has consulted the employee. In our view the McCaull case would have to be treated as wrongly decided if the Mid-Staffordshire case were correct, because inevitably, if the employer is unaware of his obligations under the Act and gives no thought to them, then he will perforce fail to carry out any necessary consultation. 72 Accordingly whilst, as we have emphasized, it will always be good practice for the employer to consult and it will potentially jeopardise the employer's legal position if he does not do so- because the employer cannot use the lack of knowledge that would have resulted from consultation as a shield to defend a complaint that he has not made reasonable adjustments- there is no separate and distinct duty of this kind. 73 We are reinforced in this view by the fact that the examples of reasonable adjustments given in s.6(3) of the Act do not include this duty. Whilst these examples are not intended to be exhaustive as the Mid-Staffordshire case noted, in our view if there were to be an obligation of this nature imposed on the employer, then we would expect it to be spelt out in very clear terms. 74 We were referred to the Code of Practice which also states that the obligation to consult is an aspect of making an appropriate reasonable adjustment. In our judgment this takes matters no further for two reasons. First, whether the failure to consult is capable of being treated as a failure to make a reasonable adjustment is a matter of law; and in any event we have no doubt that this passage in the Code is so framed precisely to reflect the ruling in the Mid-Staffordshire decision."
"31. Mr Burns has presented arguments in favour of Tarbuck and we would follow it. Thus this case represents the kind of error illustrated in Tarbuck . It is not a failure to make a reasonable adjustment to fail to consider whether alternative work is available for the reasons given by Elias J (President) cited above. The sole basis was a failure to consider, which is equivalent to a failure to consult or to carry out an assessment. It is what is done that is important. If there is a failure to make adjustments when the duty applies then there will be a breach. Failure to assess, as the President pointed out, may put an employer who does not do this at risk, but it is itself not a breach. It would be good practice and common sense for employers always to consider an assessment because if it does not it is likely that it will miss an important avenue and an important possibility of there being an adjustment that could reasonably be made to save the employee's job, at least to adapt it for his or her present condition. For those three reasons therefore we uphold the submissions of Mr Burns."
"38. We should add that in any event the EAT has held that the reasoning in Mid-Staffordshire General Hospital Trust v Cambridge[2003] IRLR 566 ought not to be followed. That was in the case of Tarbuck v Sainsbury's Supermarkets Ltd[2006] IRLR 664 . Tarbuck held that failure to consult is not of itself a breach of the legal duty to make any adjustments (although it is something which any sensible employer should do.) However, this ground succeeds because the claim was in any event never before the tribunal."
"9. Second, one of the complaints in this case, and a matter to which I shall have to return, s that Surrey were criticised in § 15.4 of the Employment Tribunal's determination, and elsewhere, for not having carried out a "formal risk assessment" of Ms Hay's ability to perform her work in the light o her disability. In thinking or appearing to think that a risk assessment was a separate component of the employer's duty under section 5 the Employment Tribunal saw itself as following the decision of the EAT in Mid-Staffordshire NHS Trust v Cambridge [ 2003] IRLR 566 . It was agreed between the parties in this appeal that that reliance had been incorrect, and that the law w properly stated in §§ 77-78 of the later judgment of the EAT in Tarbuck v Sainsbury's Supermarkets [ 2006] IRLR 664 , which held that the single question under section 5 was whether the employer had complied with his obligations there set out. If he had failed to conduct a proper (not a "formal") assessment then he could not use ignorance by reason o that failure to excuse lack of compliance; but there was no separate and distinct duty to perform that assessment. 10. Mr Allen QC however told us that despite there being no issue on the point between the parties to this appeal we needed to review and pass on the jurisprudence just referred to. That was because the industrial relations community would welcome confirmation from this court that Tarbuck rather than Mid-Staffordshire should be followed in future; and because he Disability Rights Commission was concerned about certain aspects of the guidance in Tarbuck , not arising in this case but which they would like to see clarified. I fear that, however well-intentioned either of those objects may be in general terms, they cannot be served through the medium of this appeal. If the court were to respond properly it would have to hear adversary argument, something not likely to be forthcoming when both sides are in agreement; and all in the interests of producing observations that would be obiter and thus carrying no certainty of resolving whatever concerns that exist. I would also add that, valuable as has been the intervention of the DRC in this case, that cannot justify attempts to use litigation between private parties as a platform for investigating the DRC's wider strategic concerns."
"26 The fourth point made by Ms McLynn is directed towards the finding of the tribunal in respect of the failure of the appellant to consider amplification: judgment paragraph 55. In particular, Ms McLynn relies upon the fact that there was no evidence before the tribunal to suggest that voice amplification would have been effective by way of an adjustment. In our view, properly read, paragraph 55 of the tribunal's judgment provides one example of the sort of reasonable adjustment which the tribunal found that a reasonable employer should have considered in the light of the history that Mr Randall was a local councillor and therefore used amplification when speaking at some council meetings. 27 It seems to us that the answer to this point is found in the judgment of Keith J in Mid Staffordshire General Hospitals NHS Trust v Cambridge[2003] IRLR 566 , There must be many cases in which the disabled person has been placed at a substantial disadvantage in the workplace but in which the employer does not know what it ought to do to ameliorate that disadvantage without making enquiries. To say that a failure to make those enquiries would not amount to a breach of the duty imposed on employers by s.6(1) would render s.6(1) practically unworkable in many cases. We do not believe that that could have been Parliament's intention. The fact that the preliminary steps which the tribunal had in mind are not referred to in s.6(3) is not decisive since the list of steps in s.6(3) is not exhaustive, and although s.6(4)(a) is, in terms of language, difficult to link in with preliminary steps of the kind which the tribunal had in mind, s.6(4)(a) was only a consideration which the tribunal had to have regard to, and it was not one which was to be regarded, as decisive. A proper assessment of what is required to eliminate the disabled person's disadvantage is therefore a necessary part of the duty imposed by s.6(1) since that duty cannot be complied with unless the employer makes a proper assessment of what needs to be done. As the tribunal said, in paragraph 36 of its extended reasons: '…in the absence of such an assessment, it will often be impossible of ran employer to know what adjustments might e reasonable, possible or effective. The making of that assessment cannot, in our judgment, be separated form the duty imposed by s.6(1) because it is a necessary pre-condition to the fulfilment of that duty and therefore a part of it.'"
"47 The legislation According to its long title, the purpose of the 1995 Act is 'to make it unlawful to discriminate against disabled persons in connection with employment, the provision of goods, facilities and services or the disposal or management of premises ...' But this legislation is different from theSex Discrimination Act 1975 and theRace Relations Act 1976 . In the latter two, men and women or black and white, as the case may be, are opposite sides of the same coin. Each is to be treated in the same way. Treating men more favourably than women discriminates against women. Treating women more favourably than men discriminates against men. Pregnancy apart, the differences between the genders are generally regarded as irrelevant. The 1995 Act, however, does not regard the differences between disabled people and others as irrelevant. It does not expect each to be treated in the same way. It expects reasonable adjustments to be made to cater for the special needs of disabled people. It necessarily entails an element of more favourable treatment. The question for us is when that obligation arises and how far it goes. 48 The Act does not apply to everyone who has or has had some mental or physical impairment but only where that impairment 'has a substantial and long-term adverse effect on his ability to carry out normal day-to-day activities' (s.1(1)). It is lawful to discriminate against a spectacle wearer but not against a visually impaired person. This indicates that the Act is concerned with addressing the special needs of those with serious handicaps, in this case in the labour market. It is unlawful for an employer to discriminate against a disabled person in various ways in relation to the offering of employment, the terms on which she is employed, the opportunities afforded 'for promotion, a transfer, training or receiving any other benefit' during employment, dismissing her or subjecting her to any other detriment (s.4). This section largely repeats equivalent provisions in the sex and race discrimination legislation. The difference lies in the meaning given to discrimination in s.5. 49 There are two sorts of discrimination. Section 5(1) deals with less favourable treatment, that is where: '(a) for a reason which relates to the disabled person's disability, he treats [her] less favourably than he treats or would treat others to whom that reason does not or[2004] IRLR 651 at 658 would not apply; and (b) he cannot show that the treatment in question is justified.' 50 Section 5(2) deals with a failure to make adjustments, that is where: '(a) he fails to comply with a s.6 duty imposed on him in relation to the disabled person; and (b) he cannot show that his failure to comply with that duty is justified.' 51 The justification defence is special to disability discrimination. It recognises that there may be good reason for less favourable treatment or failing to make the necessary adjustments, but in each case this can only be shown if the reason for it is both material to the circumstances of the particular case and substantial (s.5(3) and (4)). Furthermore, less favourable treatment cannot be justified if an employer has failed to comply with his duty to make adjustments unless it would have been justified even if he had complied (s.5(5))."
"18B Reasonable adjustments: supplementary (1) In determining whether it is reasonable for a person to have to take a particular step in order to comply with a duty to make reasonable adjustments, regard shall be had, in particular, to- (a) the extent to which taking the step would prevent the effect in relation to which the duty is imposed; (b) the extent to which it is practicable for him to take the step; (c) the financial and other costs which would be incurred by him in taking the step and the extent to which taking it would disrupt any of his activities;"
"80 As mentioned, the final points made on behalf of the Claimant are that the Respondent should have changed the Claimant's hours and allowed her to work from home and that she should have been considered for alternative positions. Those matters are referred to in section 1 8B and in the Code at paragraph 5.18. The arrangements made by the employer were that the Claimant was employed on (predominantly) a four day a week basis working in London as the coordinator of the programme. The disadvantage suffered by the Claimant was that she was unable to fulfil her function on those terms. The Respondent was therefore under a duty. The question is whether it was reasonable to take the steps proposed by Miss Moss taking into account the wording of section 4A. That causes a difficulty because of the absence of contemporaneous medical information. 81 We do, however, have the reports of Dr White. That is the only evidence before us. His evidence was that the Claimant may have been able to return to work on a phased basis from September 2005. That would no doubt involve some of the Claimant's duties being allocated to another person. We are not satisfied that that was not possible. After all, the Respondent was able to arrange for the whole of her duties to be covered. We find that that was a reasonable adjustment which the, Respondent should have made to prevent the Claimant being dismissed."
"A patient with inflammatory arthritis is at greater risk of developing work-related upper limb disorders, for example, than other computer workstation users. In addition to a work station risk assessment, it is important in all cases but in a person with inflammatory arthritis particularly important, that prompt action is taken on the recommendations made."
"Whether or not she would have remained at work had she been provided solely with the alternative chair and foot-rest, just two of the items recommended in the Risk Assessment, I cannot say with any degree of certainty. I believe it is likely that this would have been insufficient, particularly because of the problem with the joints in her hands and in her shoulders for which the new chair and foot-rest would provide only indirect benefits. I do not think the need for voice-activated software would have been identified and recommended as it was, had this not been thought necessary. On the balance of probabilities I suspect she would not have been able to continue with these modifications only."
"6 I believe she could do work involving computer use in the immediate future if a suitably equipped workstation were provided. Spontaneous flares of disease may cause greater than average sick leave. She would not be able to do jobs requiring prolonged standing, lifting heavy weights repeatedly, or strong repetitive use of the hands. She is disadvantaged in the job market. It is unlikely she would be able to work until the retirement age envisaged in current proposals, or indeed to 65. 7 A "reactive condition" can in medical terms have more than one meaning. There is a form of arthritis: termed "reactive arthritis where the joint inflammation is caused by an acute over-reaction of the immune system triggered by a bacterial infection. The Claimant does not have this disease. When the immune system is profoundly dysfunctional, as in systemic lupus erythematosus, flares of the disease have been suspected of having a relation to normally quite benign viral infections, but this has never been securely proven. Such flares appear otherwise spontaneous and may affect body systems additional to the musculo-skeletal system. This Claimant clearly has spontaneous flares of disease activity as well as episodes which may be termed "mechanical" (see below). 8 Physical use of joints of a normal person of duration and intensity causing no symptoms may provoke pain and swelling if the joints mechanically provoked are already the site of low-grade inflammation and this clearly occurs in this case. Spontaneous episodes, or flares, are not altogether preventable and not predictable, whereas mechanically induced symptoms in vulnerable joints are at least in part preventable. 9 I assume the figures (i)-(vii) refer to those at the end of the section over the Statement of Claim in the Instructions (i) failing to make the recommended adjustments to her workstation including footrest, and hands-free telephone will have perpetuated the problems described in 8) above 11 She was clearly considered unfit for work in July and August, but in September 2005 when her joints were reported as showing no inflammation and if she was then free of fits she would most probably have been well enough to return part-time to her work with Camden Borough Council, at least at the first level of a work re-entry programme, setting out the hours per day during which she might do keyboard work Flexible programmes for this purpose are available and can accommodate most situations of this kind, but this would have depended on a full programme of adjustments having been fulfilled. However she remained off work, pending the further tests to clarify the diagnosis of her fits, undertaken by the Professor of Neurology since, following the MRI scan there was still some uncertainty. She was admitted for a lumbar puncture which showed increased fluid pressure and abnormal protein in the fluid. He then concluded that the fits were likely to be due, most probably though not quite certainly, to her systemic lupus erythematosus."