"I am an essential car user as part of my contract, terms and conditions. This has only altered when the Council made a financial deduction, then claimed my terms had been altered unilaterally some time ago. Although they admit I was never notified of this change to my contract of employment, they still have not provided the 'new contract' and refuse to deal with the matter under the grievance procedure quoting an unfair contract term as the reason."
"Because of other reasons connected with the scheme the claimant's entitlement to essential car user allowance was restored and backdated from tax year 1997/1998 to the date of the claim, the claimant has suffered no financial loss of any sort as a result of the actions of the Council."