"HDC had an agreement with a recruitment agency … (APS) to supply a variety of people to carry out and fulfil roles within Operational Services of HDC. In approximately December 2004/January 2005 HDC asked APS to supply a competent plasterer. APS then contacted us with details of persons they thought to be suitable and one of the persons referred was the Claimant."
"The client (HDC) agrees to pay the hourly charge plus VAT advised by the employment business (APS) at the time of the assignment. Verification and signature of the employment business' timesheet each week constitutes acceptance that a temporary worker has worked satisfactorily for the hours stated."
"Temporary workers are engaged by the employment business under contracts for services. They are deemed to be under the supervision direction and control of the client from the time they report to take up duties and for the duration of the assignment."
"There were shortcomings in the judgment in this case. On a number of occasions we have had to consider the underlying material to which the judge referred in order to understand his reasoning. On one occasion, the significance of the fact that the milking cups were perpetually full of milk, we failed to follow his reasoning even with the benefit of the underlying material. At the end of the exercise, however, we have been able to identify reasons for the judge's conclusions, which cogently justify his decision. While he did not express all of these with clarity in his judgment he made sufficient reference to the evidence that had weighed with him to enable us, after considering that evidence, to follow that reasoning with confidence."
"When the arrangements are genuine and when implemented accurately, represented the actual relationship between the parties, as is largely to be the case where there was no pre-existing contract between worker and end user. Then we suspect that it will be a rare case where there will be evidence entitling the Tribunal to imply a contract between the worker and the end user. If any such a contract is to be inferred, there must, subsequent to a relationship commencing, be some words or conduct which entitle the Tribunal to conclude that the agency arrangements no longer dictate or adequately reflect how the work is actually being performed, and that the reality of the relationship is only consistent with the implication of the contract. It will be necessary to show that the worker is working not pursuant to the agency arrangements, but because of mutual obligations binding worker and end user which are incompatible with those arrangements."