"in requiring our client to continue to work in the vicinity of another employee who had admitted to assaulting him is a breach of the implied term of trust and confidence and the requirement to provide a safe place of work."
"…in reality, the chances of Mr Jarvis either further assaulting, threatening assault or making the claimant fearful for his safety, were so remote as to be negligible…" (paragraph 56) At paragraphs 50 – 52, they explain: "50. The Tribunal has already made some criticism of the way in which the respondent conducted this whole matter, including the conduct of the disciplinary hearing relating to Mr Jarvis. However, it understands why the respondent conducted it in the way that it did and accepts that the procedures used were genuinely motivated. In any event, it does not seem to this Tribunal that the conduct of a disciplinary hearing relating to another employee can be of direct relevance to a constructive dismissal claim by the claimant unless, of course, it was conducted either deliberately or so negligently that it fundamentally breached the contract of employment between the claimant and the respondent. 51. The Tribunal is further not entitled to substitute its own view for that of management in relation to the decision not to dismiss Mr Jarvis. The respondent acknowledged that the assault amounted to gross misconduct and severe sanctions were imposed upon Mr Jarvis, even though he was not dismissed. Just as the Tribunal has to adopt the test of whether a decision to dismiss is within the band of reasonable responses from a reasonable employer, similarly a decision not to dismiss must be looked at using the same test. 52. In essence, therefore, the Tribunal is satisfied that the decision by the respondent not to dismiss Mr Jarvis could not and did not amount to a fundamental breach of the contract of employment between the claimant and the respondent."
"61. In extremely difficult circumstances following an incident for which the respondent was not responsible, the Tribunal is satisfied that, within the range of reasonable responses test, the respondent did as much as it could to enable the claimant to return to work under acceptable conditions and the claimant failed in his responsibility to co-operate with the respondent to "fine tune" those arrangements. There was therefore no breach and certainly no fundamental breach, of the contract of employment on the part of the respondent and therefore the claimant was not constructively dismissed. His complaint of unfair dismissal generally is therefore dismissed."
"57. It was only possible for the respondent to explore and set up arrangements which would eliminate or reduce to a minimum contact between the claimant and Mr Jarvis by discussions with the claimant and/or his representative. Similarly, the respondent could only make reasonable adjustments to encourage the claimant's return to work by exploring what adjustments might be appropriate in discussions with the claimant or his representative. 58. The respondent's management had made it quite plain to the claimant both verbally and in correspondence that they were willing and anxious to enter into such discussions positively, constructively and sympathetically. They proposed meetings at any location or time to suit the claimant and his representatives. Indeed, immediately before the claimant's resignation, a meeting had actually been agreed and arranged but was cancelled by the claimant's solicitor. 59. Notwithstanding, therefore, the Tribunal's sympathy with the claimant, from a practical point of view, the unanimous judgment of the Tribunal is that there was effectively nothing more that the respondent could have done to satisfy the claimant's legitimate concerns and to ensure his safety and well being on his return to work."
"(1) For the purposes of this Part an employee is dismissed by his employer if …- … … (c) the employee terminates the contract under which he is employed (with or without notice) in circumstances in which he is entitled to terminate it without notice by reason of the employer's conduct."
"[28] This appeal was presented to us as raising an important point of principle in respect of which guidance was being sought. The Respondents' concern was to establish that employers should be in no worse a position regarding the standards of reasonableness which they were expected to achieve in a case of constructive dismissal following a grievance procedure than in a case where an employee claims that he has been unfairly dismissed after having been disciplined for misconduct. [29] We propose to look firstly at the question of when the question of reasonableness arises in each case and thereafter at questions of the content of the duty. [30] It is evident that questions of reasonableness arise in a constructive dismissal claim at the outset, when deciding whether or not the employee has been dismissed at all, since the section 94 right does not fall to be considered unless dismissal is established under section 95. That means that the implied term requires to be examined. It is set out in Malik . We find the passage at the end of Lord Steyn's speech, under the heading 'THE EFFECT OF MY CONCLUSIONS', to be of considerable assistance: 'Earlier, I drew attention to the fact that the implied mutual obligation of trust and confidence applies only where there is "no reasonable and proper cause" for the employer's conduct and then only if the conduct is calculated to destroy or seriously damage the relationship of trust and confidence. That circumscribes the potential reach and scope of the obligation.' What is stressed there that has, perhaps, sometimes been overlooked, is that conduct calculated to destroy or seriously damage the trust and confidence inherent in the employer/employee relationship may not amount to a breach of the implied term; it will not do so if the employer had reasonable and proper cause for the conduct in question. Accordingly, the questions that require to be asked in a constructive dismissal case appear to us to be: 1. what was the conduct of the employer that is complained of? 2. did the employer have reasonable and proper cause for that conduct? If he did have such cause, then that is an end of it. The employee cannot claim that he has been constructively dismissed. If the employer did not have such cause, then a third question arises: 3. was the conduct complained of calculated to destroy or seriously damage the employer/employee relationship of trust and confidence? [31] In a straightforward unfair dismissal case, questions of reasonableness will not normally arise at the stage of determining whether or not the employee was dismissed. That is a question of fact, to be determined objectively on the evidence of what actually happened between the employer and employee. When, however, it comes to assessing whether or not, in dismissing an employee, the employer acted fairly, questions of reasonableness will then arise: section 98(4) of the Employment Rights Act provides that the resolution of that issue will depend on whether or not the employer acted reasonably or unreasonably in treating the reason he dismissed the employee as a sufficient reason. His conduct towards the employee will, at that stage, be subjected to a reasonableness test. [32] However, we note that, although the point at which reasonableness considerations arise differs as between the two types of case, the point which is being addressed seems to be the same. It is that of whether or not, when conducting himself towards his employee in a manner which has resulted in the detriment of his job coming to an end, the employer had reasonable and proper cause for his conduct. [33] In either event, the employer evidently has a duty to act reasonably but what does that mean? We have no difficulty in holding that that requires recognition of the fact that employers are afforded a measure of discretion in their conduct of their relationship with their employees. In particular, we are satisfied that they have a measure of discretion when deciding how to conduct a disciplinary procedure and in deciding how to conduct a grievance procedure. That is evident from the reference to 'reasonable and proper cause' in the formulation of the implied term and in the statutory requirement that they act reasonably in their response to whatever section 98(1) or (2) reason applies. It means that they must not act irrationally or perversely in the course of such procedures. They must not take account of irrelevant material. They must not fail to take account of relevant material. They must not take decisions that no reasonable employer would take. The analysis in Clark v Nomura International plc[2000] IRLR 766 is helpful in that regard. [34] In particular, we agree that in the case of constructive dismissal following the operation of a grievance procedure, as was commented in the case of Hamilton v Tandberg Television LtdUKEAT/65/02 12 December 2002 , the band of reasonable responses approach applies. In that case, the Claimant claimed constructive dismissal following his employers' rejection of his grievance. We gratefully adopt the following passage in Judge McMullen's judgment at paragraph 22-24: 'It is suggested that the Employment Tribunal erred in law in failing to condemn the investigation. The standard against which investigation should be judged appears to us, in this case at least, to be the band of reasonable responses. As we pointed out to the advocates in this case, the Court of Appeal has recently reaffirmed that the band of reasonable responses approach applies to the conduct of investigations as much as to other procedural and substantive aspects of the decision to dismiss a person from his or her employment for conduct. See Sainsbury's Supermarkets Ltd v Hitt[2002] EWCA Civ 1588 per Mummery LJ . That, it seems to us, represents a slight lowering of the standards of fairness in an investigation of a disciplinary matter. 23. Miss Robertson submitted to us today that we should read across the approach in conduct dismissal into the case of an employer handling a grievance. We think that is sensible, at least as it is applied in the circumstances of this case, which does carry with it some criticisms of the conduct of the Applicant, albeit arising in the context of the grievance hearing. 24. So, judged against the standard of a reasonable employer, can it be said that no reasonable Employment Tribunal could have found that the failure to investigate every single person at the 4 April meeting constituted a breach of the standards required by a reasonable employer …?' [35] We are aware that leave to appeal was sought in Hamilton and refused, the Court of Appeal, in a judgment issued on20 March 2003 ([2003] EWCA Civ 422 ) confirming not only that the specific grounds of appeal did not have any real prospect of success but that there was no other compelling reason why the appeal should go ahead. [36] We would go further than this tribunal in Hamilton , however, to the extent that we see no reason for the statement of principle expressed not being of general application. Accordingly, in a constructive dismissal case involving resignation in the context of a grievance procedure, when asking the second question we have posed above it seems to us that it is not only appropriate but necessary to ask whether the employer's conduct of the grievance procedure was within the band or range of reasonable responses to the grievance presented by the employee. We would add that we are not persuaded that it is appropriate to separate out each part of the grievance procedure to see whether it was reasonably conducted or not. Just as happens when the conduct of a disciplinary procedure falls to be considered (see: Whitbread v Mills[1988] IRLR 501 ), the conduct of a grievance procedure requires to be looked at as a whole. Only if it has been conducted in a manner in which no reasonable employer would have conducted it can it be said that he did not have reasonable and proper cause for his conduct."