"59. The tribunal concluded that the respondent was in breach of the implied duty of mutual trust and confidence by its cumulative conduct up to and including the Captain's final conversation with the applicant before he resigned in failing to sort out the bad atmosphere on board the Clywd Supporter or take the, albeit limited, opportunities available to transfer the applicant to another vessel, despite knowing that the situation was causing the applicant distress and that the applicant believed the stress had caused or exacerbated the condition of psoriasis. The respondent knew of the applicant's unhappiness through his conversations with Ms Taylor of SEA, Mr Watts, Mr Ross and the Captain, of his request for a transfer because of this situation and that he had suffered from psoriasis which may be stress related and which the respondent knew he considered to have been due to stress caused by the situation on board. The applicant and his fellow crew are in the unusual working situation where they not only work in a confined space with other crew members but also live alongside them for 28 days at a time. The opportunities available to employees in most working environments of being able to get away from an unpleasant working atmosphere after the working day and reduce the stress caused by that environment by activities and time away from work were simply not available to the applicant and his fellow crew, making it all the more important that the respondent act effectively to resolve any difficulties in the working environment. 60. The tribunal accepts that there were limited opportunities to transfer the applicant, given that the Clywd Supporter employed more motormen than other vessels and that there were few places on other vessels. However, the tribunal does not accept that the respondent had no opportunities for transferring the applicant after his application for a transfer was received in September 2001. There were two opportunities to transfer the applicant to the Highland Sprite. The tribunal accepted the reasons given by the respondent for not transferring the applicant in 2001. However, the respondent appeared to give no consideration in making its decision to the reasons for the applicant wanting to transfer. The respondent's failure to transfer to the Clwyd Supporter was simply unexplained. Apart from permanent vacancies, it appeared that there were some temporary transfers to cover absences. The respondent appeared to have given no consideration to whether the applicant could not have been transferred event for a temporary period. The respondent did not take what, admittedly limited, opportunities there were, when these arose, to transfer the applicant out of a situation in which he was clearly distressed. 61. The tribunal accepted that the respondent took some steps to try to alleviate the situation on board, such as moving Mr Roberts and the conversations Mr Watts had with officers and crew after the health and safety incident. However, the respondent did not take firm management steps, prior to20 August 2003 , which would correct the situation on board. Further changes in the officers and the crew may have been required to address the situation. The respondent simply did not take the situation sufficiently seriously. The respondent appeared to take the view that matters would sort themselves out, as set out in paragraph 16 of Mr Watts' statement: "working on a vessel for 28 days can be stressful. Minor disagreements within the crew can be blown out of all proportion. They usually resolve themselves when the crew go home on leave."
"62 On20 August 2003 , the applicant expressed concern to the Chief Engineer about the bad atmosphere starting up again and was given the respondent just to stay out of it, not suggesting that any steps would be taken to address this. His route of taking his grievances to the Captain was shut off by the instructions of the Chief Engineer that all complaints should go to him and he was not to go to the Captain. The applicant also understood, perhaps wrongly, that the Captain was out to dismiss him. In these circumstances, the applicant went to the Captain to say he wished to leave. Instead of assuring the applicant that his concerns would be addressed, the Captain, as recorded in the Captain's e-mail, told him that he would be dismissed if he left the ship, or would receive a written warning if he stayed; prejudging the outcome of any disciplinary process. Although the applicant had already expressed a wish to leave before the Captain's words, the Captain's response must have confirmed the applicant in his view that the respondent would not resolve the situation which had been going on for so long and contributed to his resignation. 63. The applicant resigned in response to the respondent's fundamental breach of contract. The last events leading to his resignation took place on 20 August, so no question of affirming the breach by delay arises. The applicant, therefore, was constructively dismissed. The respondent advanced no alternative argument that a constructive dismissal in these circumstances could be a fair dismissal. The tribunal finds that the constructive dismissal was not for a potentially fair reason and was, therefore, unfair."
"[480] Many of the constructive dismissal cases which arise from the undermining of trust and confidence will involve the employee leaving in response to a course of conduct carried on over a period of time. The particular incident which causes the employee to leave may in itself be insufficient to justify his taking that action, but when viewed against a background of such incidents it may be considered sufficient by the courts to warrant their treating the resignation as a constructive dismissal. It may be the 'last straw' which causes the employee to terminate a deteriorating relationship." 15. 15. The last straw principle has been explained in a number of cases, perhaps most clearly in Lewis v Motorworld Garages Ltd[1986] ICR 157 . Neill LJ said (p 167C) that the repudiatory conduct may consist of a series of acts or incidents, some of them perhaps quite trivial, which cumulatively amount to a repudiatory breach of the implied term of trust and confidence. Glidewell LJ said at p 169F: "(3) The breach of this implied obligation of trust and confidence may consist of a series of actions on the part of the employer which cumulatively amount to a breach of the term, though each individual incident may not do so. In particular in such a case the last action of the employer which leads to the employee leaving need not itself be a breach of contract; the question is, does the cumulative series of acts taken together amount to a breach of the implied term? (See Woods v W. M. Car Services (Peterborough) Ltd.[1981] ICR 666 .) This is the "last straw" situation." 16. 16. Although the final straw may be relatively insignificant, it must not be utterly trivial: the principle that the law is not concerned with very small things (more elegantly expressed in the maxim " de minimis non curat lex" ) is of general application. 17. 17. It is the alleged failure by the ET in the present case to apply the judgment of Glidewell LJ which led the EAT to allow the appeal. It is submitted by Mr Weiniger on behalf of the Council that although, as Glidewell LJ makes clear, the final straw does not need to be a breach of contract, it must at least be conduct which is "blameworthy or unreasonable"