"Of more importance is whether or not there was a decision to move away from flexibility. The clear evidence is that subsequent to 27 th November, (and although it might not be specifically recorded in the next set of minutes in February 1998) the management, i.e. Homebase at that stage, adopted a policy of accepting that employees would be employed on fixed shifts without management being able to require them to move although the employee themselves could request it. That is clear not only from the various documents on the subject that we have before us (a good example being the job advertisements), but also custom and practice, and we heard it conceded by Mr Meams and Mr Robbins that post their coming in (which was only about a year before the main events that we shall come to) that people were not required to change shifts. Again, the management in effect changed stance during the case. Ultimately they were saying that albeit employees normally could not be required to change shifts; that this did not cover the Applicant by virtue of the letter of 7 th November 1997 and his acceptance of 11 th November. First we therefore find that on 27 th November 1997 the employee did agree to remove the flexibility clause."
"The next issue to determine is therefore whether the exchange of letters meant Mr Burke was not covered by that decision." (We interpose to say that was the decision in respect of flexibility) They then dealt with and reviewed some of the evidence in respect of that and concluded with these words: "