"2 The facts for the purposes of this Decision are that the applicant started work at the Apple Tree public house in Little Clacton in May of 1997. She has worked as a barmaid there on various hours and days, but latterly she had been regularly working on Saturday and Sunday evenings, working a total of 9 hours over those evenings and being paid£35.70 for that commitment. The applicant is 53 years of age. 3. On 14 April the applicant was suffering from a cold and had lost her voice. She arranged that her mother ring to say that she could not come in that evening. She reported back to the applicant that Mr Read had slammed the phone down on her and appeared upset. On 19 April the respondent posted a letter which was dated 10 April in these terms:- "
"Please hear this case in my absence as previously requested."