"Our impression of evidence, which was not always clear, was that the Employment Service washed its hand of the applicant [Ms Ward]. She was seen as someone who had "blotted her copy book" with the respondent as a training organisation."
"It is of interest to note that Tribunals sometime include an element of aggravated damages in their award for injury to feelings….. Sometimes the awards are expressed separately. In our view that is a matter of form rather than substance. However expressed, the principle stated by Carswell LCJ at paragraph 19 of McConnel is correct. We do not understand Smith J to have been saying anything different in Armitage . The first question must always be, do the facts disclose the essential requirements for an award of aggravated damages?"