"15 Once a worker has been chosen by Esso, he/she:- a) Signed a confidentiality undertaking (tab 24 in R1), whereby the worker agreed, inter alia, to treat sensitive information etc in confidence, and in particular not to discuss with or disclose to Brentvine any confidential information or knowledge acquired whilst at Esso; b) Agreed to abide by and indeed signed Esso's Business Ethics Policy (part of which appears at page 20 of exhibit A1); c) Agreed to abide by and signed Esso's Conflict of Duty and Interests Policy (not seen by the Tribunal); d) Undertook initial training supplied by Esso including Health & Safety Procedures and an explanation of Esso's Drugs and Alcohol Policy for the Fawley Refinery; e) Worked alongside Esso's direct employees doing comparable or equivalent work and indeed there was no difference or distinction in the work allocated to employees or agency workers; f) Was under the day to day control of Esso (as Mr Adams accepted) and was treated in the same manner as Esso's direct employees; g) Approached his/her Supervisor with any requests for time off work; h) Was supplied by Esso with whatever equipment was required to undertake his/her duties; i) Received. along with direct employees, training where necessary (e.g. new secretarial computer software); but did not receive career development training 16 As already noted, there were no Esso disciplinary procedures in relation to agency personnel (as opposed to Esso direct employees); although in fact Mr Adams confirmed that they had never had any disciplinary problems with any of the staff provided by Brentvine. Mr Adams did however make plain that, in the event of problems arising at the Refinery concerning either the conduct or the capability of any agency personnel, the practice was that the Agency concerned would be informed of the circumstances and invited to deal with the relevant individual and that on occasion Esso had supplied witnesses for disciplinary hearings undertaken by Agencies. Esso would be informed by the Agency of the outcome of any disciplinary procedures/action and of the Agency's decision. Mr Adams confirmed that, if in Esso's view an insufficiently robust view was taken by an Agency in respect of a disciplinary problem in particular, then Esso could and indeed would remove the entry pass to the Refinery from the individual concerned thereby effectively preventing that person from coming on to or working at the site. In effect, Esso retain control of who it did, and who it did not want to work at the Refinery. 17 Turning to remuneration and hours of work, the relevant facts are as follows:- a) The agency worker completed a weekly time sheet, showing the hours worked, which was approved and countersigned by the appropriate Supervisor (see tab 22 in R1); b) The time sheet was then sent to Brentvine, who paid the agency worker direct; c) The rates of pay for individual categories of agency workers were specified by Esso, according to grades, which were also specified by them; and no deviations from the specified rates were allowed. Page 216 at tab 23 of R1 sets out an example of the Agency rates agreed by Esso. In other words, the apparently common place situation, where an Agency is paid a lump sum by a "client" for provision of personnel, and can then choose and negotiate with individuals how much it retains and how much is passed to him/her, did not apply; d) Periodically, either on renewal of Brentvine's annual contract or at other times, Esso would increase the rates payable to the agency workers. e) It appears that Brentvine's commission as agent depended upon the rates allowed by Esso for agency workers. Mrs Stainer's unchallenged evidence was that there was little by way of negotiation between Brentvine and Esso. The proposed new annual contract was sent to Brentvine by Esso on a "take it or leave it" basis; f) Tax and National Insurance were deducted by Brentvine in the exercise of their duty underSection 134 Income and Corporation Taxes Act 1988 , save where the agency worker's services were supplied by a service Company; g) Neither Brentvine nor Esso made any payments to agency workers for hours which were not worked, whether due to holidays, illness, or any other reason for absence; h) No pension scheme was available to agency workers, in contract to Esso's direct employees; i) There was no substantial differential in the rates of pay between direct employees on the one hand and agency workers on the other. Mr Adam's unchallenged evidence was that direct employees started off at a lower level but, after time, overtook agency workers; j) In the case of Ms Jarvis, it was not disputed that at the end of her first six month engagement, on the successful completion of a "turnaround" she received a "cash bonus" from Esso of£250.00 and indeed engaged in direct negotiations with Esso concerning an uplift in her rate of pay; k) As already noted, the normal hours of work for the relevant grade of agency worker were specified by Esso and communicated direct by them to the individual concerned. If an agency worker wanted some time off he or she would approach the relevant Esso supervisor (rather than Brentvine). The only way in which Brentvine would discover that an agency worker had been absent, for whatever reason, was via completed time sheets following such absence. l) The undisputed evidence was that there was never any disagreement between Esso and any of the Agency workers concerning holidays or other time off requested; and that both Ms Bailey and Ms Jarvis took variable amounts of holiday from year to year. On occasions, both of them took substantially more holiday than the direct employees of either Brentvine or Esso were allowed. In part, in Mrs Jarvis' case, this was due to the fact that her primary role was as a "
"21 From our reading and understanding of the combined authorities, we deduce and adopt the following principles as relevant to the issue before us:- a) It is for each Applicant to prove that she was an employee of either Esso or Brentvine. It we are not satisfied, on the balance of probabilities, in respect of either Respondent, then it follows that the Applicant(s) are self employed; b) There is no rule of law that an agency worker cannot be an employee of either the Agency of the "client"
"26 Turning to the Applicants claims against Esso, the first point to be noted is that there were no contracts, written or oral, between the parties. There were however a large number of factors which are consistent with contracts of employment subsisting. The Applicants were interviewed and chosen by Esso, not Brentvine. When they worked, they were paid. They received fixed hourly rates of pay with uplifts for "overtime" when available. Rates of pay were increased from time to time, in line presumably with salary increases for direct employees, since Mr Adams confirmed there were no substantial pay differentials between agency workers and employees. They undertook similar work to comparable direct employees and there was no difference in Esso's treatment of them as opposed to their employees. It was accepted that Ms Jarvis was "part of the team"
"Indeed as already noted, there was no contract of any sort between the Applicants and Esso."
"… factors which are consistent with contracts of employment…"
"(2) "employment agency" means the business (whether or not carried on with a view to profit and whether or not carried on in conjunction with any other business) of providing services (whether by the provision of information or otherwise) for the purpose of finding workers employment with employers or of supplying employers with workers for employment by them. (3) For the purposes of this Act "employment business" means the business (whether or not carried on with a view to profit and whether or not carried on in conjunction with any other business) of supplying persons in the employment of the person carrying on the business, to act for, and under the `control of, other persons in any capacity"
"The employment tribunal had not erred in holding that the appellants had a sufficient degree of control over the first respondent that he could properly be regarded as their employee, in circumstances in which, although the appellants had no direct legal right of control over the respondent under a contract they had made with him, he was bound by the terms of his contract with the employment agency who then assigned his services to the appellants to comply with all reasonable instructions and requests made by the appellants and control of what he did on a day-to-day basis lay with them. In determining whether there is a sufficient degree of control to establish a relationship of employer and employee, there is no good reason to ignore practical aspects of control that fall short of legal rights. Nor is it a necessary component of the type of control exercised by an employer over an employee that it should be exercised only directly between them and not by way of a third party acting upon the directions, or at the request of, the employer. The law has long regarded it as possible in appropriate contexts that an act which A procures B to do should be regarded as done by A. The existence of a degree of control over a worker consistent with his being an employee of A is not necessarily disproved by showing that B had equal or even greater powers over him. In the present case, once he was at the appellants' site, the respondent became largely subject to control much as would have been the case had he been an ordinary full-time employee. It was the appellants who, in the words of MacKenna J in Ready Mixed Concrete (South East) Ltd v Minister of Pensions and National Insurance[1968] 1 All ER 433 , determined "