"Before working for the Respondent she was confident and liked meeting people. She is now more cautious when meeting people and has less confidence."
"We consider that the Respondent has acted unreasonably in the defence of these proceedings. On the first day the proceedings started late, the Respondent had no witness statement despite his representative having said that he had asked Mr Lanzante to prepare one. This was a case that should have been dealt with in the day. We have been shown correspondence which was without prejudice save as to costs. The Applicant clearly took up the recommendations of the Tribunal to assist them in reaching agreement. We spelt out the guidelines and the way that we were looking at it. The hope was that it would save both the Respondent and the Applicant extra costs and the inconvenience of having to come back. The Respondent refused to settle on a figure which was over£4,000.00 less than the Order by the Tribunal. The Respondent behaved unreasonably. We make an order that the Respondent do pay the costs incurred by the Applicant since5 September 2000 (that was the date of the first liability hearing). Such costs to be taxed (if not agreed) on the appropriate County Court scale on a full indemnity basis."