"Discrimination by way of victimisation 2. (1) A person ("the discriminator") discriminates against another person ("the person victimised") in any circumstances relevant for the purposes of this Act if he treats the person victimised less favourably than in those circumstances he treats or would treat other persons, and does so by reason that the person victimised has - (a) brought proceedings against the discriminator or any other person under this Act; ..." and section 4 makes such discrimination by an employer against an employee illegal. The single issue on which the appeal was allowed to proceed to a full hearing before us was on whether the Employment Tribunal had erred in law in directing themselves that for victimisation under section 2 to be established it was necessary to show that the acts complained of had been done with a conscious and deliberate intention of victimising her, following the decision of the Court of Appeal in Nagarajan v London Regional Transport[1998] IRLR 73 , when the law as it stood on the basis of the Court of Appeal's decision at the time of the Tribunal hearing had been reversed by the majority decision of the House of Lords in the same case some three months afterwards on15 July 1999 :[1999] ICR 877 . All other grounds of appeal as set out in the original Notice of Appeal lodged on Mrs Ledeatte's behalf were dismissed by another division of this Court at the preliminary hearing on5 October 1999 , for reasons set out comprehensively in the judgment delivered by His Honour Judge Hicks QC on that date, and we are not in any way concerned with them. Following that judgment and the order made on the preliminary hearing the Notice of Appeal has been substantially amended and, as set out in its amended form at pages 6 (c) to 6 (d) of the appeal file, now relies on the way the Tribunal dealt with three specific instances of alleged victimisation in May, June and July 1997. It is contended that the Tribunal erred in law in basing itself on the propositions that to show unlawful conduct underSection 2 of the Race Relations Act 1976 the person who committed the acts complained of must not only have known of a previous complaint within the protection of Section 2(1) made by the complainant but also have acted deliberately to her disadvantage; and also that it was necessary for the complainant to show conscious motivation on the part of the Respondent. Those propositions are said to be inconsistent with the law as the majority of the House of Lords in Nagarajan's case had held it to be. The amended Notice of Appeal also contained two additional paragraphs, raising further points which had not been included in the issues directed by the EAT to go forward for a full hearing of this appeal, and we will refer further to them below. The matter has a long and convoluted history, which is set out in detail in the comprehensive statement of reasons given by the Tribunal for its decision. Those reasons, set out over 18 close-typed pages at pages 7 to 24 of the appeal file, cover many issues of fact and law beyond the scope of the limited victimisation questions before us. The tribunal proceedings themselves were protracted, having initially come on for full hearing on three days in July 1997 and then having had to be adjourned for a prolonged period, and not concluded until after a further four-day hearing in February 1999. The background to the victimisation issues was that Mrs Ledeatte, who is black and had first been employed by the London Borough of Tower Hamlets in November 1986, considered that she had been mistreated by the Council in a number of different ways over a prolonged period and had initially made a complaint of race discrimination in 1994 on the ground that she had been wrongly barred from possible promotion. An internal review concluded that she had not been the subject of discriminatory practices although there had been some mishandling of her case, but Mrs Ledeatte was not satisfied at this outcome and on7 September 1994 issued an Originating Application alleging racial discrimination in relation to her promotion and career development. Subsequently, while those proceedings were still on foot, she issued further proceedings on27 June 1997 alleging victimisation underSection 2 of the Race Relations Act 1976 , following these up with amplified allegations in August 1997 (which were themselves listed with a separate application number by the Tribunal). It is those combined allegations of victimisation with which we are concerned on this appeal, all of them being dealt with by the Tribunal in the course of its decision issued on23 April 1999 . The Originating Application in the initial race discrimination complaint is at pages 22 to 27 of the present appeal file, from which it appears that the complaint is made simply against the London Borough of Tower Hamlets with no individuals being named as additional Respondents. It is common ground that the head of the Council's Personnel Department, a Mr Watson, was aware that this complaint had been made; but in considering the complaints of victimisation in May to July 1997 with which we are concerned, the Tribunal recorded (see paragraph 36 of their reasons) that the Respondents relied on the absence of any evidence that anyone involved in these particular acts of alleged victimisation was aware of Mrs Ledeatte's previous claims at the time that the incidents occurred. The degree and extent of knowledge that has to be shown in pursuing a complaint of victimisation against a large organisation such as a Council in such circumstances formed the main ground of the argument before us and this is an issue to which we shall return. The detailed facts relating to the victimisation claims before the Tribunal, which included claims relating to incidents before May 1997 as well as those to which the main issue before us on this appeal is addressed, are set out at paragraph 18 of the Tribunal's Extended Reasons. The 1997 incidents stemmed from what happened after Mrs Ledeatte was offered the job of a pre- and post- qualification training and development officer on Grade PO2 in September 1996, and when she returned after a period of maternity leave taken at the end of that year and into the Spring of 1997. As the Tribunal recorded in paragraph 18 (13)-(18) of their reasons: "(13) … after Mrs Ledeatte's appointment to the PO2 post, it had been decided that this post would be deleted, notwithstanding strenuous correspondence from Mr Pyner [the Respondents' Project Director, who had been supportive of Mrs Ledeatte in his department through the various difficulties she had experienced]. (14) On16th April 1997 Mrs Ledeatte wrote to confirm that when her maternity leave ran out on17th April 1997 , she would be taking her remaining annual leave and so returning to work on2nd June 1997 , as indeed she did. There then followed correspondence about her entitlement to annual leave, where the Respondents, as they now accept, wrongly told Mrs Ledeatte that she was not entitled to her leave. (15) Having returned to work on2nd June 1997 , Mrs Ledeatte found that personnel had failed to notify her line manager of her return, so that no provision had been made for her. (16) On25th June 1997 Mrs Ledeatte was taken ill at work, and was sent home. Although she sent in a doctor's certificate it did not reach Mr Pyner. The Respondents stopped Mrs Ledeatte's pay. The Respondents now admit that this was wrong: the full extent of the muddle is analysed in Mr Stephens' memorandum to Mr Pyner of31st July 1997 . (17) Both the leave issue and the pay issue have since been resolved. But the Tribunal accept that both issues were potentially capable of amounting to victimisation contrary tosection 2 of the Act . (18) Mrs Ledeatte also complains that the Respondents had failed to issue a new statement of particulars."
"36 The Respondents objected that several of these complaints were out of time. But their principal defence, was that Nagarajan showed it was necessary for Mrs Ledeatte to show that there had been a deliberate act with the intention of victimising her, and with the knowledge of her complaint of discrimination. Although it was accepted that Mr Walsh [involved in a sickness counselling meeting and other discussions with her in 1995 and 1996] knew about the claims, there was no evidence that anyone else involved in the alleged victimisation was aware of Mrs Ledeatte's claims at the time that the incidents occurred. 37 Mrs Ledeatte chose not to pursue her claim relating to the 1995 assimilation process as it was clearly out of time. The allegations relating to the sickness counselling meeting on9th May 1996 , and the allegations of obstructive behaviour in August/September 1996, are also out of time. We do not find that they are part of a continuing act. Nor do we find that there is any evidence which would support the Tribunal in extended jurisdiction undersection 68(6) Race Relations Act 1976 on the grounds that it was just and equitable to do so. Mrs Ledeatte has demonstrated by the capable manner in which she has prosecuted these claims, that she was well aware of the law: and yet she chose to do nothing to pursue complaints in respect of the 1995 and 1996 incidents until June 1997. We can find no satisfactory explanation for that delay. We therefore dismiss those claims on the basis that the Tribunal has no jurisdiction. 38 However, if we are wrong on the jurisdiction point in respect of the 1995 and 1996 matters, Mrs Ledeatte still has to show there has been a deliberate act in each case. We found no evidence that that was the case. On the contrary, these incidents appeared typical of the Respondents' incompetent management techniques. It appears that the Respondents' witnesses were wholly taken by surprise at the counselling meeting on9th May 1996 , when Mrs Ledeatte announced that she was pregnant for a second time, and simply did not know what to do. The muddle and confusion relating to the allegations of obstructive behaviour are amply demonstrated in Mr Pyner's memorandum to Mr Capstick of23rd October 1996 : Mr Pyner's exasperation with his colleagues is underlined by his saying that he is 'sick and tired of this process'. He clearly shares that exasperation with Mrs Ledeatte, and is anxious to welcome her to the team for a job which he sees as 'absolutely key to the implementation of a pre- and post-training continuum in the department'. 39 This leaves the incidents which occurred in May, June and July of 1997, around the time of Mrs Ledeatte's return from maternity leave. We are satisfied that each of the acts on which Mrs Ledeatte relies is capable of amounting to an act of victimisation. However, it is necessary for Mrs Ledeatte to show that the perpetrator not only knew of her complaint (that is, 'the protected act'), but also acted to her disadvantage deliberately. 40 It was Mr Capstick who wrote to Mrs Ledeatte on15th May 1997 to say that she could not carry over her 1996/97 leave. There is no evidence that Mr Capstick knew of the 'protected act', or, that if he had done so, he wrote that letter in a deliberate attempt to disadvantage Mrs Ledeatte. In the event the matter was subsequently resolved. It is yet another example of incompetence and confusion on the part of the Respondents. 41 The correspondence and to-ings and fro-ings relating to Mrs Ledeatte's return from maternity leave and her new post are little short of farce. Having given her the PO2 post in Pyner's department as a result of the assimilation process, it was then decided to delete the post as part of the Council's savings at a time when Mrs Ledeatte was still on maternity leave and therefore not physically occupying the post. But it is clear from the correspondence that Mr Pyner was determined to have Mrs Ledeatte work in his department. He found alternative funding which would enable her employment there to continue. He clearly made substantial efforts to ensure that Mrs Ledeatte had a job to come back to. However, because of the decision to delete the post she had been given initially, the work that Mrs Ledeatte was given at the outset was not the work she had expected to do. We find that it was gravely incompetent of the personnel department not to explain this to Mrs Ledeatte, or to ensure that her department were briefed about her return. The failure to issue a new statement of particulars is part and parcel of this muddle. But again, we can find no individual who is responsible for this state of affairs, who has both the knowledge of the 'protected act', and the conscious intention of disadvantaging Mrs Ledeatte. The complaints on these grounds must, therefore, fail. 42 Shortly after Mrs Ledeatte returned to work in June 1997, she was taken ill at work, and was sent home. She sent in a doctor's certificate. However, she does not appear to have followed the sickness procedure to the letter. On3rd July 1997 Mrs Marchant from the Respondents' personnel department wrote to say that she would be stopping Mrs Ledeatte's pay with effect from26th June 1997 'for the whole period of your absence'. This was clearly a Draconian over-reaction on the Respondents' part. The full extent of the muddle is set out in a memorandum from Mr Stephens of 31 st July 1997. As a result of Mr Stephens' investigation and his conclusions, the issue was resolved. 43 It is hardly surprising that by this stage Mrs Ledeatte simply refuses to accept that the continuing series of problems that she has encountered can be explained by anything other than a deliberate campaign against her on the grounds of her race. Anyone subjected to the experiences that Mrs Ledeatte has had to put up with would be bound to seek an explanation. The Tribunal, too, has a duty to seek an explanation. However, in this last instance, as in the others, we can identify no perpetrator who had knowledge of the protected act and who had the intention to victimise. In short, despite the length of the history of Mrs Ledeatte's problems with her employers, the Tribunal's conclusion is that the explanation is one of muddle and incompetence."
"(13) … after Mrs Ledeatte's appointment to the PO2 post, it had been decided that this post would be deleted, notwithstanding strenuous correspondence from Mr Pyner [the Respondents' Project Director, who had been supportive of Mrs Ledeatte in his department through the various difficulties she had experienced]. (14) On16th April 1997 Mrs Ledeatte wrote to confirm that when her maternity leave ran out on17th April 1997 , she would be taking her remaining annual leave and so returning to work on2nd June 1997 , as indeed she did. There then followed correspondence about her entitlement to annual leave, where the Respondents, as they now accept, wrongly told Mrs Ledeatte that she was not entitled to her leave. (15) Having returned to work on2nd June 1997 , Mrs Ledeatte found that personnel had failed to notify her line manager of her return, so that no provision had been made for her. (16) On25th June 1997 Mrs Ledeatte was taken ill at work, and was sent home. Although she sent in a doctor's certificate it did not reach Mr Pyner. The Respondents stopped Mrs Ledeatte's pay. The Respondents now admit that this was wrong: the full extent of the muddle is analysed in Mr Stephens' memorandum to Mr Pyner of31st July 1997 . (17) Both the leave issue and the pay issue have since been resolved. But the Tribunal accept that both issues were potentially capable of amounting to victimisation contrary to section 2 of the Act. (18) Mrs Ledeatte also complains that the Respondents had failed to issue a new statement of particulars."
"36 The Respondents objected that several of these complaints were out of time. But their principal defence, was that Nagarajan showed it was necessary for Mrs Ledeatte to show that there had been a deliberate act with the intention of victimising her, and with the knowledge of her complaint of discrimination. Although it was accepted that Mr Walsh [involved in a sickness counselling meeting and other discussions with her in 1995 and 1996] knew about the claims, there was no evidence that anyone else involved in the alleged victimisation was aware of Mrs Ledeatte's claims at the time that the incidents occurred. 37 Mrs Ledeatte chose not to pursue her claim relating to the 1995 assimilation process as it was clearly out of time. The allegations relating to the sickness counselling meeting on9th May 1996 , and the allegations of obstructive behaviour in August/September 1996, are also out of time. We do not find that they are part of a continuing act. Nor do we find that there is any evidence which would support the Tribunal in extended jurisdiction undersection 68(6) Race Relations Act 1976 on the grounds that it was just and equitable to do so. Mrs Ledeatte has demonstrated by the capable manner in which she has prosecuted these claims, that she was well aware of the law: and yet she chose to do nothing to pursue complaints in respect of the 1995 and 1996 incidents until June 1997. We can find no satisfactory explanation for that delay. We therefore dismiss those claims on the basis that the Tribunal has no jurisdiction. 38 However, if we are wrong on the jurisdiction point in respect of the 1995 and 1996 matters, Mrs Ledeatte still has to show there has been a deliberate act in each case. We found no evidence that that was the case. On the contrary, these incidents appeared typical of the Respondents' incompetent management techniques. It appears that the Respondents' witnesses were wholly taken by surprise at the counselling meeting on9th May 1996 , when Mrs Ledeatte announced that she was pregnant for a second time, and simply did not know what to do. The muddle and confusion relating to the allegations of obstructive behaviour are amply demonstrated in Mr Pyner's memorandum to Mr Capstick of23rd October 1996 : Mr Pyner's exasperation with his colleagues is underlined by his saying that he is 'sick and tired of this process'. He clearly shares that exasperation with Mrs Ledeatte, and is anxious to welcome her to the team for a job which he sees as 'absolutely key to the implementation of a pre- and post-training continuum in the department'. 39 This leaves the incidents which occurred in May, June and July of 1997, around the time of Mrs Ledeatte's return from maternity leave. We are satisfied that each of the acts on which Mrs Ledeatte relies is capable of amounting to an act of victimisation. However, it is necessary for Mrs Ledeatte to show that the perpetrator not only knew of her complaint (that is, 'the protected act'), but also acted to her disadvantage deliberately. 40 It was Mr Capstick who wrote to Mrs Ledeatte on15th May 1997 to say that she could not carry over her 1996/97 leave. There is no evidence that Mr Capstick knew of the 'protected act', or, that if he had done so, he wrote that letter in a deliberate attempt to disadvantage Mrs Ledeatte. In the event the matter was subsequently resolved. It is yet another example of incompetence and confusion on the part of the Respondents. 41 The correspondence and to-ings and fro-ings relating to Mrs Ledeatte's return from maternity leave and her new post are little short of farce. Having given her the PO2 post in Pyner's department as a result of the assimilation process, it was then decided to delete the post as part of the Council's savings at a time when Mrs Ledeatte was still on maternity leave and therefore not physically occupying the post. But it is clear from the correspondence that Mr Pyner was determined to have Mrs Ledeatte work in his department. He found alternative funding which would enable her employment there to continue. He clearly made substantial efforts to ensure that Mrs Ledeatte had a job to come back to. However, because of the decision to delete the post she had been given initially, the work that Mrs Ledeatte was given at the outset was not the work she had expected to do. We find that it was gravely incompetent of the personnel department not to explain this to Mrs Ledeatte, or to ensure that her department were briefed about her return. The failure to issue a new statement of particulars is part and parcel of this muddle. But again, we can find no individual who is responsible for this state of affairs, who has both the knowledge of the 'protected act', and the conscious intention of disadvantaging Mrs Ledeatte. The complaints on these grounds must, therefore, fail. 42 Shortly after Mrs Ledeatte returned to work in June 1997, she was taken ill at work, and was sent home. She sent in a doctor's certificate. However, she does not appear to have followed the sickness procedure to the letter. On3rd July 1997 Mrs Marchant from the Respondents' personnel department wrote to say that she would be stopping Mrs Ledeatte's pay with effect from26th June 1997 'for the whole period of your absence'. This was clearly a Draconian over-reaction on the Respondents' part. The full extent of the muddle is set out in a memorandum from Mr Stephens of 31 st July 1997. As a result of Mr Stephens' investigation and his conclusions, the issue was resolved. 43 It is hardly surprising that by this stage Mrs Ledeatte simply refuses to accept that the continuing series of problems that she has encountered can be explained by anything other than a deliberate campaign against her on the grounds of her race. Anyone subjected to the experiences that Mrs Ledeatte has had to put up with would be bound to seek an explanation. The Tribunal, too, has a duty to seek an explanation. However, in this last instance, as in the others, we can identify no perpetrator who had knowledge of the protected act and who had the intention to victimise. In short, despite the length of the history of Mrs Ledeatte's problems with her employers, the Tribunal's conclusion is that the explanation is one of muddle and incompetence."