"The Care Managers and other witnesses had been employed by myself and were willing to attend as witnesses to this effect. They are people of integrity and two were registered with the local authority to carry out their duties. … The Tribunal had no way of hearing the information because the witnesses never ever was able to speak 1) because of the advice was given by the Tribunal administration staff 2) because the Chairman first allowed there attendance and then disallowed it. I have pursued this for so long purely because of the injustice of it and had the witnesses been allowed to attend the outcome would have been different. … Miss Fernandes [ who we assume is a member of the tribunal staff ] clearly informed us that the Care Managers, ON THIS FIRST OCCASION THERE ATTENDANCE WOULD NOT BE NECESSARY. She based this on how long she anticipated the case would last. We were surprised that the Chairman who was sitting on the day that he wanted to clear that day! … The application was dismissed because there is no new evidence that has become available since the making of the decision. It is my contention that the old evidence has not yet been taken into consideration."
"11 Mrs Fox feels very strongly that she was not dealt justice on the hearing of30 September 1997 , when the hearing relating to contract only proceeded, and she tells me that witnesses that she could have called were not attended to; she feels very strongly a sense of grievance about the conduct of that day."