"… Mr John stated that he carefully considered all the evidence and we find as a fact that he did exercise care. He concluded that: "throughout the performance review meeting you demonstrated an unwillingness to accept broad managerial direction. I also was mindful of the fact that you were working in a way which was disruptive to your colleagues and clients and that the quality of your work failed to meet the requirements of the service."
"… she was only prepared to voice denial when the facts as presented by Marion Forkin were so overwhelming."
"I was conscious of the fact that she is a black woman in employment and sought to find reasons why I should not dismiss her. However, because of her lack of understanding I could not find any indication that the situation would improve."