"1 … We agree with the fact that Ms Hauldren is owed 4.5 days holiday pay, but dispute any pay is due representing one month's net salary."
"In the absence of a written contract, we have accepted [ Miss Hauldren's ] evidence that she treated herself as being employed on the basis of a contract which required one month's notice either way and that she was accumulating holiday at the rate of 1.5 days per month, and that those contractual terms were agreed verbally by [ Blue Square ] but never put in writing."
"On24th March 1999 [ Miss Hauldren ] was verbally abused by Mr Curtis, the joint managing director. She was upset and went home. There she drafted a letter of resignation which she referred to her resignation. That letter referred to no particular notice period. [ Miss Hauldren ] went in to work on 25 March. She had the letter with her. She was further abused by Mr Curtis and told him that she was resigning and giving him one month's notice to that effect. Mr Curtis told her that she was not to work her notice and indeed escorted her from the building. She deposited her written notice in the mail room. She later wrote to [ Blue Square ], seeking payment of one month's salary in lieu of notice and her accrued holiday pay."
"I handed in my letter of resignation on the25th March 1999 , with the intention of working a months notice. Mr Curtis then informed me that he did not want me to work my notice, insisted I handed over my keys to the building, and escorted me off the premises."
"I spoke to the Marketing Director who informed me that Mr Curtis had gone away for 4/5 days and that she had been instructed by Mr Curtis to inform me that my wage cheque had been cancelled from his direct debit and he would write me a cheque on his return. This action in itself cause me distress, both emotionally and financially. …"