"(2) For the purposes of this Part, an employer also discriminates against a disabled person if- (a) he fails to comply with a section 6 duty imposed on him in relation to the disabled person; and (b) he cannot show that his failure to comply with the duty is justified."
"(1) Where- (a) any arrangements made by or on behalf of an employer, or (b) any physical feature of premises occupied by the employer, place the disabled person concerned at a substantial disadvantage in comparison with persons who are not disabled, it is the duty of the employer to take such steps as it is reasonable, in all the circumstances of the case, for him to have to take in order to prevent the arrangements or feature having that effect."
"(4) In determining whether it is reasonable for an employer to have to take a particular step in order to comply with subsection (1), regard shall be had, in particular to- (a) the extent to which taking the step would prevent the effect in question; (b) the extent to which it is practicable for the employer to take the step; (c) the financial and other costs which would be incurred by the employer in taking the step and the extent to which taking it would disrupt any of his activities; (d) the extent of the employer's financial and other resources; (e) the availability to the employer of financial or other assistance with respect to taking the step."
"We were not able to find that the Applicant has been so disadvantaged by her disability that it has prevented her from doing her job effectively or from being considered for promotion or advancement with the Respondent."
"… we are clear that there may have been discrimination prior to the coming into effect of the legislation, and that there may have been an ongoing failure on the part of the Respondent to make adjustments for what we find was a substantial disadvantage to the Applicant in being profoundly deaf. But the requirement on the Respondent is that contained in s.6(1) which it to take such steps as is reasonable, in all the circumstances of the case, for him to have a take in order to prevent the arrangements or features having that effect. Clearly, the complaints about which the Applicant makes are those in the nature of s.6(3)(h) in acquiring or modifying equipment, but we have looked at that in the light of what is reasonable in all the circumstances of the case and also have had regard to those particular items listed at s.6(4) as factors to which regard shall be had including paragraph (b) the extent to which it was practicable for the employer to take this step and (c) the financial and other costs which would be incurred by the employer in taking the step and the extent to which taking it would disrupt any of his activities. We consider that the response of the Respondent in dealing with these matters has been slow, but that it has responded in the ways indicated in our findings of fact and that the steps taken were not unreasonable in the circumstances of the case which include both the long absences from the place of work by the Applicant, who has really been present at work for only some four months out of twelve months since the coming into effect of the DDA on2 December 1996 , and with whom it was necessary to have consultation in conjunction with the Occupational Health Unit to establish the steps which might reasonably be taken to assist her. Had she been at work throughout the period and this degree of slowness in responding to the statutory obligation had been there, then we may well have taken a different view and have considered that the steps taken by the Respondent were not reasonable. But in these circumstances we consider that we are unable to take such a view. It is clear that steps to address her problems have now been made and that there are continuing steps being made and that this will be a continuing process of re-appraisal. That there may have been a lack of awareness of her problems is evident, but this is also to be seen in the context of the time that the Applicant spent in the workplace and of the very real steps that have now been taken to assist her."
"very real endeavours have now been made by the Respondent to address this practical problems that the Applicant has, by virtue of her disability. On this basis we are not satisfied that the Respondent has failed to make such reasonable adjustments as are required by the legislation, or has allowed the Applicant, in the context of her kind of work, to be treated less favourably than it would treat others who do not share her disability."
"(1) Anything done by a person in the course of his employment shall be treated for the purposes of this Act as done by his employer as well as by him, whether or not it was done with the employer's knowledge or approval. … (3) In proceedings brought under this Act against any person in respect of an act alleged to have been done by an employee of his it shall be a defence of that person to prove that he took such steps as were reasonably practicable to prevent the employee from doing that act, or from doing in the course of his employment acts of that description."
"We failed to see that any better implementation of such policies would have any effect in relation to the very serious criminal behaviour perpetrated upon the Applicant."
"The Respondent has a Disciplinary Procedure, a Grievance Procedure and a Personal Harassment Policy. We were satisfied that the nature of these had been explained to the employees. "
"We do however accept the Applicant's evidence that she may not have been aware of the Personal Harassment Policy and that this may have been due to her absence when the policy was first introduced."
"(j) It is also part of the Applicant's case that the Respondent allowed a culture to exist in the workplace, where complaints would be trivialised. We are not satisfied by the response shown by the Respondent, once these serious matters were brought to its attention, or from the evidence from the evidence of the other employees called by the Applicant, that this was the case …"
"(i) It is part of the Applicant's case that she had made complaints about Mr X on occasions of earlier incidents to those with which we are … now concerned. She made these complaints to her then Shift Controller with Humberside County Council. We accept his evidence that he made her aware of the steps she could take to bring a formal complaint and that he was instructed by the Applicant to treat the information she gave him as confidential and not to take matters any further. The Shift Controller concerned is also employed by the Respondent, but has not since 1995 been employed in a position involving any supervisory role in relation to the Applicant. He remains somebody, however, to whom the Applicant had access and who has helped her in the past, both with problems at work and her personal problems."