"In April this year I had a disagreement with a work colleague. My boss John Orman sorted it out and the conversation ended with him saying, he was very pleased with my work. I couldn't work any harder than I do and wouldn't want me to leave.
"Miss Gear was not dismissed and it was not her job advertised. We were advertising because one of the other girls wanted to leave to help with her daughter's baby.
"(a) The Applicant commenced employment on6 January 1997 as a groom at the Respondents' stables in Waltham Abbey, Essex. She worked under the manageress, Ms Helen Robertson. (b) The Respondents, who were formerly dairy farmers, ran a medium sized business comprising livery stables with about 70 horses, kennels and fishing. They also let out a light industrial unit and a cattery on their land. (c) The Applicant did not have a contract of employment, and there were no written staff procedures or contractual terms. (d) The Applicant was praised by Mr Orman for her work in about March/April 1997. (e) The Applicant became pregnant in about April 1997, and notified Ms Robertson and the Secretary. The Secretary faxed the information to Mr Orman, who was then on holiday. (f) Mr Orman spoke to the Applicant at the end of April/beginning of May 1997, after he came back from holiday and before she left on her holiday, and told her that she would have to leave at the end of August, because of her pregnancy. The Tribunal found that he was terminating her employment with effect from the end of August. Mr Orman said at one stage that he had in mind to allow her to do light work after that, but he did not mention this to her, and it was not referred to in his Notice of Appearance. The Tribunal considered that Mr Orman was only putting this point forward to try to assist his case before the Tribunal. The Applicant wanted to work for a longer period - until September - and she was upset at what he said, particularly a remark he made about miscarriages to the effect that it would be much worse to have a miscarriage at 5 months than at 3 months. Mr Orman thought that she 'flew into a temper', she denied this, and the Tribunal was unable to reach a conclusion on how she had responded to him, but it was clear that Mr Orman was aggrieved at her response. (g) Thereafter he decided to replace her sooner than the end of August. While she was on holiday, he advertised for a full time groom, who was intended to take over her post. (h) The Tribunal rejected the argument that this appointment was intended to be a replacement for the part time employee, Jane, who was leaving. The evidence of the Applicant and Ms Robertson, confirmed to some extent by Mr Orman, was that there was much more work to do in the stables over the winter months than in the summer months, because during the summer the horses could be kept out in the fields. As a result, staffing levels had been lower during the summer months, both in the year prior to the Applicant's appointment, and after she was dismissed. Therefore it was not plausible that the Respondents would be seeking to increase staffing levels at the beginning of the summer, to three full timers. (i) In 1996, the staff were Ms Robertson, the manageress, Heidi, a full time groom, and Jane, a part time groom, who was almost full time. According to the Applicant, Jane's hours had been considerably reduced during the summer months, and then increased in the winter months. In January 1997, the Applicant replaced Heidi, as full time groom. In about May 1997, Jane the part time groom left; a new full time groom, Vicky, was appointed; and a new part time groom, Jackie, was appointed, but she worked many fewer hours than Jane had done over the winter months - she was only the stables to cover on occasions when Vicky or Ms Robertson were not able to be there, and worked probably a maximum of 3 days per week. Then by October 1997, a new full time groom, Paula, had been appointed to replace Vicky; Jackie had left, and the stables were advertising for a new full time groom to assist during the busy winter months. (j) Based upon this evidence, the Tribunal did not accept that the Respondents would have employed three full time staff over the summer months of 1997 because of the reduced work load. It seemed far more likely that the new full time groom was being sought to replace the Applicant. This was supported by the fact that after the Applicant had departed, the Respondents only found it necessary to appoint a part timer doing a limited number of hours. They did not need another full time, or nearly full time groom, until the winter season began again. (k) On her return to work from her holiday, on Sunday 11 May, the Applicant was told by a livery owner, named Sue, that she was surprised to see her there since she had been told by Mr Orman that she had been dismissed and a replacement had been recruited. The Applicant looked at the newspaper and saw the advertisement for a full time groom. The Applicant was upset and since she was feeling sick because of her pregnancy, she went home. Before doing so, she tried to find Mr Orman at his house but he was not there. There were no other staff at the stables, but she left a message with Sue to ask Jane, the part time groom, to cover for her when she returned that afternoon to look after her own horse. (l) Ms Robertson returned to the stables later that afternoon, and was told by a livery owner (Cherry) that the Applicant had left the stables at lunchtime after being told by another livery owner (Sue) that she had been dismissed. To her annoyance, Ms Robertson then had to do the Applicant's work. (m) According to the Applicant, when she was ill in bed on the Sunday night, her mother in law took a message from someone at the stables, who she thought to be Helen, saying that she had been dismissed, a replacement had been recruited, and she should not return to the stables. (n) Ms Robertson came into work the next day (her day off), and spoke to the Secretary and Mr Orman. According to Ms Robertson and Mr Orman, no attempt was made to contact the Applicant; the Applicant did not contact them, and her P45 was sent to her some weeks later."
"(q) The Tribunal preferred the evidence of the Applicant, who was clear and consistent and appeared honest, to that of Mr Orman, who was confused, had a poor recollection of dates and events, contradicted himself on numerous occasions, and at times appeared to be tailoring his evidence to suit the case. (t) The Tribunal concluded that the Applicant was dismissed on or about 11 May. The Respondents had already indicated their intention to dismiss her because of her pregnancy, with effect from the end of August, but following the discussion between Mr Orman and the Applicant, Mr Orman decided to dismiss her at any earlier date and arranged to replace her. The decision was communicated to her by a member of his staff, after she had first heard it from a livery owner."
"On reading the papers [the Notice of Appeal set out by the Respondent] it appeared to us that the main point on the appeal was whether the Industrial Tribunal was in fact entitled to find, on the material before it, that Miss Gear was dismissed at all by Mr and Mrs Orman, more particularly by Mr Orman, and we say no more than this, at this stage that had the hearing proceeded on the basis of that contention alone, we might have found it difficult to say that no reasonable Tribunal, properly directed, could have reached the decision which they did, whether or not it was actually Mr Orman who conveyed the fact of her dismissal to Miss Gear personally.
"The rival submissions of the parties state the position at opposite extremes. Before we state our conclusions on this appeal, it may be helpful to summarise our understanding of the procedure and practice governing amendments in the industrial tribunal.
"9(1) The tribunal shall, so far as it appears to it appropriate, seek to avoid formality in its proceedings and shall not be bound by any enactment or rule of law relating to the admissibility of evidence in proceedings before the courts of law. The tribunal shall make such enquiries of persons appearing before it and witnesses as it considers appropriate and shall otherwise conduct the hearing in such manner as it considers most appropriate for the clarification of the issues before it and generally to the just handling of the proceedings."
"The 'just and equitable' decision is a wide one which 'entitles the industrial tribunal to take into account anything which it judges to be relevant'. "
"... It is their [a tribunal's] duty, particularly where parties are unrepresented, to find out what the case is all about and to see that the claim represents the reality of the matter. ..."