"The Chairwoman was more interested in sneering at "Perry Mason" tactics than the fact that the Respondent, against the spirit of the Tribunal rules, not only ambushed the Applicant with new information but were in breach of an Order."
"... In November 1995, Caroline Lee, who was the retail broker contact, gave a seminar to J M Finn & Co in relation to Crest. This was attended by all the front office staff and five of the back office staff, including Mr Liedloff as operations manager. In December J M Finn introduced a computer-based training tutorial in relation to Crest which had been produced by Crestco. We find that that computer-based tutorial was accessible to all and that no specific password was required."