"(i) the applicant [Mrs Grant] is entitled to a redundancy payment;
"On 30 July ... the respondents wrote to the applicant formally terminating the applicant's employment with effect from9 August 1997 . On13 August 1997 ... the respondents wrote stating:
"Further to our telephone conversation on Monday28 July 1997 , when I informed you of the closure of our Anchor Road shop, I also offered you an alternative position within our company, primarily working at our Baycliffe bakery department. If you do not wish to accept out offer of an alternative position with ourselves, please confirm your decision in writing.
"On14 August 1997 ... the applicant [the respondent before us] replied:
'I am sorry but I can't accept a position in the bakery as I have had no experience in confectionery'
"Once it is proved that the employee was made redundant, [and that was not disputed before the Industrial Tribunal] the burden lies upon the employer to show, in order to avoid the statutory obligation to make a redundancy payment, that he or she made a suitable offer of employment in relation to the employee. That obligation applies if the terms of the offer are different from the terms contained in the original contract of employment of the employee (see section 141 (3) (b) of the 1996 Act). The obligation rests upon the employer to show that the offer was a suitable offer in relation to the employee. The obligation is to specify in full the details of the job on offer so that the employee can make an informed decision whether or not to accept that offer. If it should turn out that the specified details constitute a suitable offer in relation to the employee, the employee will then lose the right to a redundancy payment if he or she unreasonably refuses that offer. However, the obligation upon the employer is to give sufficient details for such an informed decision to have been made. ...."
"However, we find that it was insufficiently detailed for the applicant to make an informed decision whether or not to accept it. It may well have been hat even if a detailed offer had been specified in the terms which the respondent Mrs Barlow has indicated to the Tribunal she intended to make, and in particular, if the further alternative of a part-time job at the bakery-cum-cafe at the market had been made clear, the employee would still have refused for personal reasons, but that is not the position which the Tribunal faces. The fact of the matter is that, although the respondents in this particular case acted instinctively in the way in which the Act envisages, they did not comply with the strict requirements of the Act in order to excuse the obligation to pay a redundancy payment. It is quite clearly established that the burden is on the employer to show a sufficiently detailed offer and that that offer is suitable - see Jones & Another - v - Aston Cabinet Company Ltd [1973] 8 ITR 356. For all of these reasons the Tribunal decides that the applicant was not made a suitable offer of alternative employment as it turned out. In those circumstances the applicant is entitled to a redundancy payment."
"Mrs Grant stated clearly to the Tribunal - under cross-examination by ourselves - that she did not wish to continue her employment with The Farm Shop irrespective of what job had been offered.