"Following on from our discussion on Tuesday 21st November, I am now in a position to give you the information you require to submit to your client. I would like to express how unfortunate it is that you have had some difficulties with your existing supplier and to reassure you that you have our undeniable attention and that we will endeavour to provide with a service second to none."
"9. On27 February 1997 the Respondent management confronted the two venturers by explaining to them that the fact that new company had been set up to compete with the Respondent's business amounted to gross misconduct in respect of which they made the decision to dismiss."
"10. The Tribunal accepts that the Respondent had made investigation, principally on the admission of the venturers, of the state of affairs that existed up to May 1996 and the Tribunal accepts the Respondent's evidence that the reason for its decision to dismiss lay in those earlier actions."
"It is well established law that the Tribunal is not entitled to substitute its own judgment for that of the employer and to ask itself what it would have done in the circumstances. The Tribunal must consider whether what the employer did was within the band of reasonable responses for the employer to make to the misconduct charged."
"18. The Tribunal has then considered whether or not the Respondent acted reasonably in dismissing the Applicant. The Tribunal concludes that it did. ..."
"19. The Tribunal has considered whether or not the Respondent acted unreasonably in not making further investigation of the new company in relation to the period since May 1996. The Tribunal has concluded that this was not to the core of this case and its decision, and that therefore it did not in all the circumstances, including the relatively small size of the Respondent, so act unreasonably."