"It is the view of both my union and myself that I have been made redundant when a redundancy situation did not exist. Even if this was not the case my selection for redundancy was not in line with my employer's redundancy and redeployment policies.
"We refer to the IT3 submitted in this case by our clients.
"4. We first of all had to ascertain what the reason for the dismissal was.
"Management had selected a G4 [the Applicant] for redundancy whose job had merely been downgraded to G3 and who was not therefore redundant."
"In these circumstances the Union complained that this was not a genuine redundancy but was in fact engineered to get rid of Mrs Witheridge. Apart from a volunteer in Glasgow, Mrs Witheridge was the only casualty arising from this change from within four large centres employing over 450 staff. The total number of jobs, however, remained unchanged.
"4. I am satisfied that the Applicant in conducting the proceedings did act unreasonably. Although the Applicant did use witness statements in order to limit somewhat the length of the hearing, the proceedings were unnecessarily lengthened because she did not, at the outset, concede that her position was redundant, and she also unreasonably prolonged the cross-examination about her appraisals."