"... It [ the Industrial Tribunal ] cannot close its eyes to the whole range of pros and cons of dismissing the employee. The mere fact that the Tribunal here found that the employer had good and sufficient commercial reasons for altering the contractual terms does not mean that dismissal therefore was fair or that the Industrial Tribunal had given proper consideration to Section 57(3). For example in the present case at the time of dismissal the altered hours of work had only some 10 weeks to run before the original hours of work would re-apply, and in fact there were only 6 weeks left from the date when the Appellant's employment actually ended. That could be a relevant consideration when deciding whether or not to dismiss. Length of service and the performance of the employee in the past will normally also be relevant considerations. Such matters may all affect the substantial merits of the case, and those merits must be considered, and it must be possible to tell from the decision that they have been considered.
"when all other Managers and counterhands had done so amounted to "some other substantial reason of a kind as to justify her dismissal" within the meaning ofSection 57(1) of the Employment Protection (Consolidation) Act 1978 ."
"Mr Millar representing the applicant in a lengthy and detailed submission has drawn our attention to a number of matters which he contends renders the respondents' decision to dismiss the applicant unreasonable and therefore unfair. We cannot uphold his submission. In our view the one single fact which rendered the respondents' decision to dismiss not only reasonable but unavoidable was that the applicant was the only one out of 18 managers who refused to accept the change to her contractual terms of employment so that she could be required to cover evening racing as and when necessary. Her refusal to do so caused considerable resentment among the other 17 managers and at no time, up to and including the appeal hearing, did the applicant indicate that she was prepared to accept the changes in principle on any basis. Although at the date of her dismissal there was only six weeks of evening racing left, we are completely satisfied that the respondents would have lost all credibility with the rest of their staff if they had dealt with the matter in any way other than by dismissing the applicant. We find that the decision to dismiss was reasonable with the provisions of s.57(3) of the Act."
"In this first stage of determining the reason for the dismissal, the burden of proof is on the employer. But he does not at this point have to establish that the principal reasons did justify the dismissal, merely that it was the reason he in fact relied upon and that it was capable of justifying the dismissal. The question of whether it did in fact justify it will depend upon whether the tribunal is convinced that the employer acted reasonably in all the circumstances in treating the reason as sufficient, ie whether s 98(4)-(6) [ of theEmployment Rights Act 1996 ] has been complied with. There are two distinct stages, and tribunals should not confuse them. Indeed, until a reason for dismissal is established, the tribunal should not go on to consider s 98(4)-(6) at all (see Post Office Counters v Heavey[1989] IRLR 513 ,[1990] ICR 1 , EAT). Moreover, that case also demonstrates that if the employer relies upon a reason and it is not suggested that it is not the real reason, it will generally be an error of law for an industrial tribunal to find that it is not in fact the reason relied upon by the employer."
"In these circumstances although it was perfectly proper for the applicant to endeavour to negotiate additional benefits for herself she was bound by the company's decision in this regard and her refusal to accept it when all other Managers and counterhands had done so amounted to some other substantial reason of a kind as to justify her dismissal ..."