"12 The applicant says there was a further individual meeting with him and that he was told in simple terms: `Take it or leave it' and that the proposals were not negotiable. He said that the word `intransigent' was used by Mr Glover in these meetings and that the applicant himself did not know what this word meant and went home and looked it up in the dictionary."
"18 In so far as there is a conflict of evidence between the applicant and the respondent, and there is, we greatly prefer the evidence of the applicant."