"To confirm the arrangements for you to receive a temporary rate 'A' allowance ... to31 August 1992 ."
"It is reasonable to assume that after 4 months of Appraisal discussions, during which Miss Puntis requested that her 'A' Grade be made permanent ... Mr Lodge would have discussed the situation with the Head Teacher and Governors; especially as he remarked that there could be something in addition to the 'A' Grade."
"Mr Lodge's deliberate statement ... 'Have no fears Sue, your 'A' Grade will be made permanent' was made at the commencement of Miss Puntis' Final Appraisal Interview, and was accepted in good faith by her. Mr Lodge's subsequent response, 'I'm sorry Sue, that's what I thought at the time' ... indicates that he had been authorised to make this statement."