"We find that the dismissal was unfair under Section 57(3) of the Act because Mr Lambert failed to consult with the applicant and we do not think the circumstances precluded this. He failed to warn her that redundancy might be a possibility and did not discuss alternatives with her. Even though these may have involved a reduction in pay or part-time working the applicant might have accepted."
"... we do not think the circumstances precluded this." [ By which is meant, consultation] In our judgment, it is important first of all to point out what is obvious in the field of industrial relations law, namely that it is only in exceptional circumstances that a failure to consult is capable of amounting to reasonable conduct on the part of an employer. This is clear from the decision of Polkey itself. We bear in mind of course, what the President Wood J. said in Spink v Express Foods Group Ltd[1990] IRLR 320 , that there can be such cases. However, in the usual course, individual consultation is nearly always a necessary pre-requisite to a fair dismissal particularly for redundancy. Nevertheless, we of course accept and endorse fully that the Industrial Tribunal must apply the correct test. We further accept that the correct approach to Section 57(3) is to be found in Iceland Frozen Foods v Jones[1983] ICR 17 , page 24 at G where Browne-Wilkinson J very clearly and helpfully set out the principles to be followed by an Industrial Tribunal in their approach to Section 57(3). Including of course, the following:- "... an industrial tribunal must consider the reasonableness of the employer's conduct, not simply whether they (the members of the industrial tribunal) consider the dismissal to be fair; (3) in judging the reasonableness of the employer's conduct an industrial tribunal must not substitute its decision as to what was the right course to adopt for that of the employer; (4) in many, though not all, cases there is a band of reasonable responses to the employee's conduct within which one employer might reasonably take one view, another quite reasonably take another; ..."