"We considered that any manager treating his staff fairly would not have required a qualified and proud chef to cook a ham in breach of the instructions which had been shown to us. The instruction was therefore unreasonable and indeed provocative, and therefore there was no obligation upon the Applicant to obey it, let alone to be disciplined for refusal to obey."
"They had been more than tolerant with the Applicant over the previous 12 months and, to quote Mr Newell's evidence, [the Bursar] "the question was simple. The Applicant had been given an order. He had refused to obey it. He did not deny that. Therefore in view of his pattern of disobedience I sacked him". The proper remedy for an employee in that situation was to use the grievance procedure. Had this been one isolated incident, then clearly it would not have merited dismissal. But faced with a continuing pattern of disobedience and expressions of defiance in response to warnings, I was of the opinion there was little else a responsible employer could do."