"3.6 We have listened carefully to the argument on both sides and the evidence which has been advanced, and we have also read the contract in some detail. The conclusion we have reached is that, under the terms of the contract, and as it was applied, the respondent owned the premises and stock of the shop where the applicant worked. The respondent dictated the layout of the shop and provided staff with uniforms and training. The applicant had very limited choice of taking part in various commercial promotions and had to accept instruction as to the display of stock, even down to which items would appear and where on the counter. Any stock which the applicant ordered had to be ordered from nominated suppliers. The applicant had to conform with minimum, but not maximum, opening hours and had to follow the respondent's accounting procedures. The applicant was answerable to the area manager for the conduct of her obligations under the contract, and it was incumbent upon her and such other members of the staff as she nominated to go to various promotions and sales drives organised by the respondent for its contract managers.
"To operate and manage the company's business of a newsagents tobacconists and confectioners shop premises at 88 Hutton Road, Shenfield... Full licence and liberty to enter upon and use the said premises and the company stock in trade, fixtures and fittings, and other property relating to the business."
"to provide in relation to the business a full newsagency service including maintenance of home delivery and early opening as required."
"The contractor shall be solely responsible for the provision and employment of all such assistants and other persons as may be reasonably necessary for the purpose of carrying on the business efficiently and in accordance with normal trade practice."
"On the termination of this agreement the contractor will vacate the premises with his family and employees and hereby indemnifies the company against any costs, claims or demands from or in respect of any of his employees."
"The Company reserves the right to stipulate the opening and closing times of the business from time to time"
"In all these senses her business acumen and drive had a real effect on her income under the percentage turnover terms. This is quite different from the arrangement which would apply for instance to a manager even if his earnings were to a significant extent dependent upon turnover."
"...while all relevant terms of the contract must be regarded, the most important, and in most cases the decisive, criterion for determining the relationship between the parties is the extent to which the person, whose status as employee or independent contractor is in issue, is under the direction and control of the other party to the contract with regard to the manner in which he does his work under it."
"The plain situation in law is that a lecturer is tied hand and foot by the contract with regard to the manner in which she performs her work under it. In these circumstances it is not possible to hold that she is, in relation to Narich, an independent contractor. On the contrary, the only possible conclusion is that she is an employee."
"In all the circumstances, and looking at the matter in the round, the economic reality of the situation was that the arrangement between the respondent and the applicant was nowhere near being a mere accounting arrangement such as in Narich Pty Ltd ... The control exercised by the respondent was necessary to protect the respondent's proprietary interest in the business and stock, and its trade image, but the independence afforded to the applicant [Mrs Brand] in the discharge of her duties was sufficient to provide her with a real incentive and a real possibility, in response to that incentive, of increasing her earnings in line with her own management expertise and activities."
"The result, in my view, is that the appeal tribunal was not entitled to interfere with the decision of the industrial tribunal unless that tribunal misdirected itself in law or its decision was one which no tribunal, properly instructed, could have reached on the facts."
"The test to be applied in identifying whether a contract is one of employment or for services is a pure question of law and so is its application to the facts. But it is for the tribunal of fact not only to find those facts but to assess them qualitatively and within limits, which are indefinable in the abstract, those findings and that assessment will dictate the correct legal answer. In the familiar phrase "it is all a question of fact and degree."
"consider all aspects of the relationship, no single factor being in itself decisive and each of which may vary in weight and direction, and having given such balance to the factors as seems appropriate, to determine whether the person was carrying on business on his own account."