"3 Mr Smith, a member of the Respondent's management, telephoned the Applicant on Monday 4 November to offer him a definite four days site clearance work, starting the next day. In fact the Applicant did not start work until the Wednesday. The evidence is that the Applicant phoned back because he had registered with an agency in Sutton which had promised him a job starting the following Monday."
"..... Either way, Mr Smith would have known that the Applicant did not intend to resign. We consider that there is enough uncontradicted evidence to prove on balance of probability, that that was the impression conveyed by both phone calls."
"... In any event we feel bound to accept the evidence of the Applicant that such information was passed to Mr Smith since no acceptable contrary evidence is available."
"5 So we come to the point on Friday 8 November when the Respondents management, with the exception of Mr Smith, thought that the Applicant was leaving to take permanent employment elsewhere and the Applicant thought that he was being paid up to date. We take the view that since the Applicant's employment was terminated by the Respondent as a company that company had notice, through its properly authorised agent, Mr Smith, that the Applicant wished to remain in its employment. It follows that the company "knew" that Mr Woolgar did not intend to leave voluntarily. Mr Woolgar is not responsible for the fact that the vital information was not passed on. It was the Respondent which acted to terminate the employment and, whether some of its management realised it or not, it was, therefore, the company which terminated the Applicant's employment, however mistaken its motives. The question then is whether the company, given its mistaken belief, acted reasonably. In our view its ready acceptance that what Mr Woolgar had in mind was a permanent job was totally unreasonable."
".... The truth, in our opinion, is that Mr Moore was given totally inadequate information which, in the pressure of circumstances, he really did not examine at all."
"10. A reading of the Report of the Tribunal will, we hope, convince the Appeal Tribunal that the above summary [and they have summarised the facts] of the case does justify the Respondents belief that the decision was taken against the balance of evidence submitted."
".... the intention was to try and keep [him] employed fully until at least the Christmas/New Year break."