"Mr Irving explained that the purpose of the meeting was of a counselling nature. There have been significant changes since your letter of 10th August. (a)Mr Holmes, your previous supervisor, has moved to another position outside JM Centre. (b)The Company is currently in the process of appointing a new supervisor in Stationery Department. (c)The new supervisor will receive training in managing a multi-racial workforce and in improving morale and efficiency in the Stationery Department. (d)Your complaints have been discussed in detail with the relevant managers and investigated by the Equal Opportunities Unit."
"We take the view that the last act of discrimination was the shouted remark of Mr Holmes to one of his colleagues in August 1989. We are satisfied that such a remark was a detriment to the applicant in that it was intended to hurt him because Mr Holmes was aware there was a black employee present when he made the remark and it is reasonable to conclude that he knew that employee would inform the applicant of what had been said.
"In the early part of 1990, the applicant was away from work through illness. On his return he complained that the course of action detailed in the above-mentioned letter of22 November 1989 had not yet been fully implemented and that, in consequence, the `fresh start' which he had been promised had not, in fact, materialised. Working conditions and attitudes remained, he says, the same.
"we are now satisfied for this purpose that, at the date of termination of the applicant's employment the items (b) and (c) referred to in paragraph 2 of the above-mentioned letter of22 November 1989 had, in fact, not yet been implemented, or fully implemented. We do not advance that view on the basis of criticism of the respondent and accept that the respondent may very well have made some effort to put in hand the measures required. However the process of rectifying difficulties of the kind encountered in this case is by no means quickly or easily achieved."
"However, the purpose of the relevant measures clearly being to put right a situation which by implication at least, was acknowledged as not satisfactory in relation to the provisions of the 1976 Act, it must in our view follow, that if the remedial measures were not implemented, or not fully implemented by January, then there must be a continuing, or residual, cause for complaint right up to the time when the applicant left the employment."
"For the purposes of this section - (a)when the inclusion of any term in a contract renders the making of the contract an unlawful act, that act shall be treated as extending throughout the duration of the contract; and (b)any act extending over a period shall be treated as done at the end of that period; and (c)a deliberate omission shall be treated as done when the person in question decided upon it;
"The matter can be further tested by taking the case of an employer who before the Act was passed paid lower wages to his coloured employees than to his white employees. Once the Act came into force the employer would be guilty of racial discrimination if he did not pay the same wages to both coloured and white employees. If he continued to pay lower wages to the coloured employees it would be a continuing act lasting throughout the period of a coloured employee's employment within the meaning of subsection (7)(b). A man works not only for his current wage but also for his pension and to require him to work on less favourable terms as to pension is as much a continuing act as to require him to work for lower current wages."