"My investigations revealed that your response to Mr Shuttleworth's remonstrations were unacceptable and that your threats and verbal abuse of both Mr and Mrs Shuttleworth caused them extreme fear and distress. The mitigating circumstances offered in your statement, that you yourself were the victim of racial harassment, were given full consideration when making my decision."
"On the other hand, the deficiencies of justice to which we have referred clearly require an explanation. We were not impressed by such explanation as was offered in evidence to us. We cannot believe that complaints and counter- accusations are normally dealt with by the Respondents in this way. To put it another way, we do not believe that a white nurse in the Applicant's position would have been so dealt with."
"On the balance of probabilities, and in the absence of any acceptable explanation, we are prepared to find that these matters constituted discrimination on racial grounds."