"Throughout this period, the Claimant failed adequately to resource the project with sufficient or sufficiently competent staff, to properly coordinate or manage its staff, adequately to interface with BESCOM, to progress the project or to comply with the project schedule. The documentary and software deliverables produced by the Claimant were late and of a low quality, with more errors and omissions than would be expected of competently produced documents and software. Further, the Claimant failed adequately to interface with, or gather requirements from, the BESCOM staff that were undertaking OJT [on-the-job training] with the consequence that the Claimant's development work contained a number of business process errors that would not be caught until later in the project."
"Throughout the project, the Claimant was in breach of its contractual obligations under the subcontract. The Claimant had failed to achieve Milestones on time, failed to deliver a contractually compliant system, failed to deliver the required training and failed to perform the subcontract with reasonable care and skill."
"Further, given the number of defaults by the Claimant over an extended period of time, the Defendant adopted a reasonable and proportionate approach to pleading those defaults and it would not be proportionate to plead in microscopic detail. The Claimant is also aware of the details relied upon by the Defendant because it participated in all relevant meetings and received the relevant contemporaneous correspondence on the project."